Bilingual Program Specialist
Bilingual Program Specialist
Reports to: Training Coordinator
Work Schedule: Part-time, up to 15 hours per week
FLSA Status: Non-exempt
The Florida Association for Infant Mental Health (FAIMH) is a member-focused 501(c)3 nonprofit organization established in September 2000 that supports an interdisciplinary community of professionals. FAIMH strives to build a community where all children in Florida will be emotionally healthy, equipped to learn, and nurtured to develop their full potential. FAIMH achieves this by supporting and strengthening the infant and early childhood mental health workforce to better serve the young children and families of Florida.
FAIMH holds the sole license for the Endorsement for Culturally Relevant, Relationship-Focused Practice Promoting Infant and Early Childhood Mental Health® in the state of Florida. Endorsement® uses an internationally recognized set of competencies that helps define best practice and guides professional growth for professionals who serve infants and young children.
Our Values: FAIMH is guided by our commitment to these guiding principles which we apply across the organization and underpin how our work is carried out.
Relationships and Partnerships Built on Respect
Community and Seeking Inclusiveness
Quality and Striving for Excellence
Integrity Fostered by Credibility and Ethics
Diversity through Equitable Access
FAIMH welcomes team members of varied backgrounds and perspectives, who are deeply committed to supporting the infant/early childhood mental health workforce and supporting the well-being of child- and family-serving professionals in Florida. We strongly encourage individuals from traditionally underrepresented communities to apply to join our team. Please note: this position requires candidates speak both English and Spanish fluently.
Job Summary
The Bilingual Program Specialist will guide Florida’s professionals in becoming more infant/early childhood mental health informed and through their Florida Infant Mental Health Endorsement® Journey. The Bilingual Program Specialist serves as an advisor to provide support to Florida professionals completing their Endorsement® application in the online application system and reviews Endorsement® applications. The Bilingual Program Specialist will support Endorsement® applicants through the Endorsement process, including Spanish-speaking professionals who need bilingual or Spanish support. Additionally, the Bilingual Endorsement Specialist will support FAIMH Training Academy by assisting with live trainings in English or Spanish hosted via Zoom.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Endorsement Support
Advising
- Create a relationship-focused Endorsement® experience for all applicants.
- Offer live support to potential applicants in monthly Office Hours held via Zoom.
- Using the online application system (EASy), provide guidance and answer applicants’ questions about the Endorsement® application process, Competency Guidelines®, preparation of their Endorsement® application.
- Provide support and encouragement when an applicant might experience negative feelings (i.e., frustration, worry, fear, etc.) regarding the application process. The Endorsement® process is a journey, not a race. It takes time to demonstrate competence in all of the areas outlined by the Competency Guidelines®.
- Assist applicants in identifying strengths and any areas where they may require additional specialized training and/or reflective supervision related to the Competencies.
- Review the application with the applicant before the applicant submits, as needed.
- Support Spanish-speaking Endorsement® applicants through the Spanish/Español Endorsement® process and assist with translating, as needed.
Reviewing
- With support from the Endorsement Coordinator, applicants determine if they have met all the requirements and competency areas for the Endorsement® category to which the applicant is applying.
Training Academy
- Provide live support during Spanish-language trainings hosted via Zoom. This includes, but is not limited to, starting the Zoom meeting, getting the trainer set up with sharing capabilities/etc. before letting participants into the meeting, coordinating the Waiting Room, chat, breakout rooms, and other interactive functions for the Trainer, managing attendance, and providing general troubleshooting for participants or the trainer.
- During multi-session training series, coordinate make-up assignments and communications with participants throughout the series.
- Provide post-training support including (but not limited to) creating and sending certificates, coordinating CEU data, following up with participants after training, as needed.
- Support the registration of Training Academy events, including (but not limited to) recruitment of participants, supporting prospective participants’ use of the online events registration system, creating or translating marketing communications to advertise the opportunities.
Overall
- Follow all policies, protocols and best practices of FAIMH and the Alliance for the Advancement for Infant Mental Health. This includes maintaining confidentiality of all Endorsement applicants, application contents and materials received.
- Support the Endorsement Coordinator with relevant Endorsement® needs, including planning and implementation of Endorsement® cohorts of Spanish-speaking applicants, and supporting the tracking and reporting of Endorsement data, as needed.
- Support the Training Coordinator with relevant Training Academy needs, including planning and implementation of Spanish-language trainings, and supporting the tracking and reporting of event data, as needed.
- Work collaboratively with FAIMH Leadership, who include Committee Chairs and the Executive Director.
- Other duties as assigned.
EXPERIENCE & PERFORMANCE REQUIREMENTS:
- Minimum of an Associate’s Degree (AA/AS) or CDA
- Bilingual (Fluent in English and Spanish)
- A minimum of 2 years’ experience in the infant/early childhood mental health or related field (e.g., early childhood education, early intervention)
- Endorsed or prepared to earn IMH Endorsement as an Infant Family Associate or Infant Family Specialist
- Experience using and strong comfort with digital technologies (e.g. Zoom) and online applications (e.g. EASy, the online Endorsement application system) ·
- Demonstrated ability to troubleshoot and “think on your feet” while in front of a (virtual) audience
- Demonstrates strong motivation and initiative to work collaboratively with a remote team
- Possesses strong organizational abilities and is highly detail-oriented
- Demonstrates strong oral and written communication skills
- Professional and relationship-focused attitude
- Ability to work efficiently and effectively in order to meet established timelines and deadlines in a remote environment
- Proficient in Zoom, Microsoft Office Suite and Google Workspace (Gmail, Google Docs, Sheets, Slides, etc.) and willing to learn how to support others in navigating EASy
REMOTE REQUIREMENTS:
This position requires you to have a personal computer with reliable high-speed internet, video conferencing capability via Zoom, as well as a dedicated workspace appropriate to be on camera for meetings and live events.
This position will require flexibility and availability for on camera, live meetings via Zoom during standard work hours (9am-5pm) as well as weekday evenings (5-9pm) and Saturdays, to be agreed upon in advance by the employee and supervisor. Live meetings will be held with FAIMH staff during work hours, and trainings may be held evenings or weekends. The amount of work that may be done independently (asynchronously) will vary depending upon the timing of Endorsement and training cohorts, and will be determined by the Supervisor.
SALARY & BENEFITS:
Salary: $20 per hour plus Remote Work Stipend of $2.40 per hour (Total $22.40 per hour)
Benefits:
- Stipend per FAIMH Remote Work Policy to support costs associated with remote work
- Flexible work schedule (some hours may be completed outside of traditional work hours)
- We foster a highly flexible, people-centered work culture where personal needs are respected and prioritized alongside professional responsibilities. Our team members are trusted to manage their time in ways that honor both their commitments to our mission and their lives outside of work.
- Complimentary FAIMH Membership
- Connection to a unique early childhood mental health professional community
- Access to free, competency-based professional development and support
- Complimentary support in earning Endorsement® and waived Endorsement® fees, if not yet Endorsed
- Complimentary Endorsement® renewal annually
- Access to free reflective supervision/consultation (RSC) to pursue and maintain Endorsement
FAIMH is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, ethnicity, religion, sex, gender identity, sexual orientation, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local law.
Estimated Start Date: Immediately
Location: remote only, but must be located in Florida, USA
How to Apply: Email a cover letter and resume to Jamie Dolan at training@faimh.org
Application Deadline: Open until position is filled