Associate/Barista

If you have ever wanted to craft an espresso or make a perfect latte while servicing customers, then look no further! Please apply if you are friendly, responsible, like to clean, love great tasting coffee, have excellent verbal communication and customer service skills, and desire to work in a customer-oriented environment. The perfect candidate will have customer service and retail experience. Our A-player is a self-starter, proactive, and responsible.

Quartermaine is hiring both full-time and part-time Retail Leads at our location in Bethesda: 4817 Bethesda Avenue. Must be able to work atleast one weekend day.

Specific shifts include:

5:30 am - 1:30 pm

6:00 am - 2:00 pm

7:00 am - 3:30 pm

1:30 pm - 5:30 pm

2:30 pm - 6:30 pm

Summary of Job Responsibilities

1. Provide excellent customer service. Courteously greet each customer within 30 seconds. Treat each customer as your highest priority.
2. Maintain cleanliness and attractiveness of store’s interior and exterior. Keep counters clean, grinders wiped down, scale pans clean, floor swept throughout the day, garbage emptied, and displays dusted.
3. Answer telephones politely and provide information as requested. Respond and follow through on customer needs.
4. Accurately operate cash register. Use proper cash handling techniques, including counting change back to customers.
5. Provide assistance to coworkers and serve as an active member of store’s team.
6. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish duties of the shift.
7. The Retail Lead is a key holder and needs to maintain safety and security in the store when opening and closing.
8. The Retail Lead must follow all closing procedures as directed by store manager, CEO and President.

Requirements

Applicants must be at least 16 years old and must have reliable transportation to work. Our location has access to the Metro Red Line. Candidates must be available on weekends and a minimum of two other days during the week. Applicants must be able to work flexible hours during the week, on weekends, and on holidays, if needed. New employees must commit to working for one year (Quartermaine does not offer summer jobs).

Skills and Experience

1. Excellent verbal and written communication skills.
2. Able to supervise and motivate others.
3. High quality consciousness.
4. Organizational skills.
5. Flexibility.
6. Attention to detail. Thoroughness. Follow-through.
7. Professional demeanor.
8. Strong customer service orientation.

Compensation

Associate/Barista positions start at $15.00 - $16.50 per hour, commensurate with experience. 

COVID-19 Precautions

• Everyone wears gloves and masks.
• Everything is sanitized and cleaned.
• All local and state protocols are in place, as are other safety measures.

How to Apply

Please visit our Bethesda Avenue location or click the Employment link at Quartermaine.com to complete an application. College students looking for part time are welcome. If you know someone who may be interested, please come in and request an application.

EOE