Team Member/Cashier
About Us:
Sgt. Pepperoni’s Pizza Store is a local favorite and a proud Orange County icon since 1976. Recently voted the #1 Pizza Restaurant in Orange County, we’re known for our commitment to handmade food, community involvement, and creating a fun and welcoming space for families and friends to gather.
We serve every guest with peace, love, and pizza—and we’re looking for team members who want to do the same.
About the Role:
As a Team Member (or Delivery Driver), you’ll be part of a fast-paced, supportive environment where we genuinely care about each other and the customer experience. You’ll help guests feel welcome, take orders, run food, bus tables, or deliver pizzas with care and accuracy. No matter the position, we pitch in and work together.
Key Responsibilities:
- Provide friendly, attentive service to all guests
- Take phone, in-person, and online orders using our POS system
- Support the flow of the shift by taking guest orders, running food, bussing tables, or restocking as neede
- Maintain cleanliness and organization of guest areas and workstations
- Deliver orders safely and courteously (for drivers)
- Communicate clearly with team members and guests
- Follow all food safety and sanitation standards
What You'll Do:
- Greet guests when entering or leaving the establishment with warmth and a smile!
- Take in-person and phone orders accurately using our POS system
- Run food, bus tables, and keep the dining room clean and stocked
- Deliver orders safely, quickly, and courteously (for delivery drivers)
- Work collaboratively with the team to keep shifts running smoothly
- Follow food safety, sanitation, and guest service standards
- Handle guest questions, concerns, or special requests with care
- Complete opening, mid day, and closing checklist duties
- Maintain clean and tidy checkout areas, front counter, and display cases
- Ring up orders, ensure pricing is correct, and collect payments
- Make recommendations, up-sell products, and introduce new items
- Handle cash, credit, apple/google pay transactions with customers
- Issue change, receipts, refunds. redeem coupons
- Listen to customer complaints, guide them and provide relevant information to the supervisor or shift leader
- Answer customers' questions and get a Shift Lead/Supervisor if your answer doesn't solve the issue
Who You Are:
- Friendly, upbeat, and genuinely enjoys working with people
- Dependable and accountable with a strong work ethic
- Involved in your community
- Clear communicator—able to handle fast-paced environments with grace
- Open to learning and growing—we’re big on feedback and development
- Loves being part of a team and lifting others up
What We Look For:
- Positive attitude and great energy
- Clear communication and strong customer service skills
- Dependability and ability to work as part of a team
- Willingness to learn and take feedback
- Strong attention to detail and a desire to exceed expectations
Basic Requirements:
- Availability to work evenings, weekends, and holidays as needed
- Ability to lift up to 50 lbs, stand for long periods, and move safely through a busy space
- Willingness to perform physical tasks such as bending, reaching, and using basic kitchen equipment
- Delivery Drivers must be at least 18 years old with:
-A valid driver’s license
- Current registration
- Auto insurance
- A reliable vehicle and clean driving record
What We Offer:
- Competitive base pay + generous tips
- Flexible scheduling
- Team meals and employee discounts
- Fun, team-oriented work culture
- Advancement opportunities for those looking to grow
Equal Opportunity Statement
Sgt. Pepperoni’s Pizza Store is an Equal Opportunity Employer. We are committed to a workplace free from discrimination and harassment. Employment decisions are made without regard to race, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other status protected by applicable law.
We comply with all California labor laws, including sick leave, meal and rest breaks, and minimum wage requirements. Reasonable accommodations are available upon request.
Ready to Join the Team?
If you’re someone who loves good food, enjoys working with people, and wants to be part of something bigger than just a job—apply today. We’d love to meet you!