JC-474477 - Birth/Marriage Registration Technician II
The Center for Health Statistics and Informatics (CHSI) is responsible for department-wide initiatives to improve the effectiveness of our work through better health information systems, increased application of epidemiologic methods of analysis, strong liaisons with public health organizations and schools of public health, and effective partnerships with local health agencies and professionals. CHSI houses the Office of Vital Records, responsible for registering all California vital events and providing birth, death, and marriage records to the public. In addition, CHSI is involved in many cross-cutting and innovative data projects including the statewide Open Data Portal and Health Information Exchange.
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by ensuring timely registration of birth certificates through the web-based Electronic Birth Registration System (EBRS). EBRS provides the ability for birthing hospitals to submit electronic birth certificates 24 hours a day.
The Program Technician II (PT II) in the Birth and Marriage Registration Team (BMRT) reviews and processes all birth, marriage, and/or dissolution records in the state. The PT II performs a detailed and thorough quality review of certificates and all supporting documents to ensure they meet acceptability pursuant to the California Family Code and Health and Safety Code sections. The PT II provides customer service by phone and/or email to EBRS users, county offices, and the public. The PT II flags and/or refers questionable certificates to the lead technician, analysts, or the supervisor for review. The PT II will perform the more difficult program specialist work at the journey level.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Strong verbal and written communication skills.
- Positive attitude, open-mindedness, and flexibility.
- Work effectively as an individual and as part of a team.
- Critical thinking.
- Time management.
- Multitasking.
- Microsoft Suite experience.
- Customer service experience
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included
https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=474477