Behavioral Health Collaborative Care Clinician

Our Culture: Why work with us?

Joining Outer Cape Health Services isn't just about taking on a new role; it's about embracing a mission that goes beyond the day-to-day. Here, you become part of a dedicated team committed to safeguarding and nurturing invaluable community health resources. Our ethos is built on creating a vibrant and inclusive workplace where every team member is valued and recognized for their unique contributions.

Who We Are :

Our mission is to provide a full range of primary health care and supportive social services that promote the health and well-being of all who live in or visit the ten outermost towns of Cape Cod.

OCHS now cares for more than 18,000 patients annually, and no one is denied access to services due to an inability to pay. Founded in 1987 through the merger of Health Associates of Provincetown (established in 1972) and the AIM Medical Center in Wellfleet (established in 1966), Outer Cape Health has a long history of successful growth and expansion in pursuit of this mission. As a Patient-Centered Medical Home, OCHS holds itself to the highest standards.  Ensuring patients have access to care when they need it and request it, and validating that staff are working at the top of their licensures, are foundations of this model.

Our Core Competencies:

At Outer Cape Health Services, our core competencies are the foundation upon which our organization is built, guiding us in our mission to deliver exceptional health services to our communities. Our focus on fostering teamwork ensures that we operate as a cohesive unit, valuing each member's contribution and working synergistically towards common goals. Integrity and honesty stand at the heart of everything we do, creating a culture of trust and respect among our team and the communities we serve. Embracing technology, we continually seek innovative solutions to enhance our services and operations. Finally, being patient-centered, we prioritize the needs and well-being of those we serve, striving to exceed expectations and make a meaningful difference in their lives.

 

A Day in the Life of this Role

The Behavioral Health Collaborative Care Clinician differs from the Behavioral Health Clinician by providing more short-term counseling and "triage" intervention therapy in the primary care environment. This differs from the traditional, long-term, in-depth approach by the Behavioral Health Clinicians.

Summary of Duties

• Works closely with the OCHS staff, including medical and psychiatric professionals, within the primary care setting and in an integrated treatment team model.
• Works to identify behavioral health issues in the medical setting rather than solely in the behavioral health services environment. Continues to coordinate needed behavioral health services with health services professionals. Provides brief, but immediate and quality, targeted intervention counseling sessions designed to address critical needs and transition to longer-term care.
• Identifies and prioritizes "At-Risk" patients and provides immediate intervention and follow-up referrals.
• Practices evidence-based behavioral assessments and interventions relevant to behavioral and substance abuse conditions.
• Provides on-demand support for urgent situations requiring immediate or very short-term responses.
• Works and collaborates with assigned team to implement joint care plans, as applicable, and balance a mix of short term, maintenance, group, individual and extended therapeutic modalities to ensure ongoing access and best possible outcomes
• Insures that OCHC patients are screened using the appropriate screening tool (CANS, PHQ-2,9) and is properly scored and that patient care is directed accordingly.
• Collaborates daily with healthcare team and other OCHS staff to assure that OCHS clients with behavioral health issues are treated in a coordinated and integrated fashion, moving towards the overall goal of full integration between primary care and behavioral health at the OCHS.
• Maintains case records in accordance with OCHS policies and procedures.
• Interacts with referral sources and other internal and external sources as necessary to insure the coordination and access to services for patients with behavioral health needs.
• Participates in staff supervision, in-service trainings and other OCHS meetings as directed by the Director of Behavioral Health.

Requirements and Qualifications: 

• Bachelor’s Degree in Social Work or related fields Master’s Degree preferred..  
• Three to five years’ experience in behavioral health services with Community Health Center experience  preferred 
• Strong clinical, organizational and case management skill, computer literate including database and internet-savvy.  
• Must be able to work in a fast-paced environment within a team. 
• Experience in Substance Use Disorder Treatment 
• Demonstrated ability to make independent decisions, establish priorities, and escalate items, as appropriate, in a busy work environment. 
• Demonstrated ability to work effectively both as a team member and independently. 
• Outstanding organizational skills. 
• Excellent written and verbal communication skills—bi-lingual helpful. 
• Ability to adhere to strict confidentiality standards. 
• Ability to multi-task and reprioritize as necessary. 
• Excellent interpersonal and customer service skills essential.  
• Reliable transportation to travel to the assigned site and to the other sites, as needed. 

Physical Requirements: 

This is a sedentary role by nature. Requires being able to sit and/or stand for long periods of time as well as the ability to use and computers and a phone. Must be able to travel between sites as needed.  

AAP/EEO Statement 

Outer Cape Health Services is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any protected class under federal, state, or local law is a violation of our policy and is against the law. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, covered veterans status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, or any other protected characteristic. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions-in-force, recall, transfer, leave of absence, compensation, and training.