JUVENILE SERVICES SUPERINTENDENT

GENERAL STATEMENT OF RESPONSIBILITIES Under general supervision, this position is responsible for daily operations of the secure detention facility and related programs and activities to ensure that effective and appropriate educational, medical and detention services are provided to assigned residents, in accordance with federal, state and local standards and regulations. Reports to the Assistant Director. 

ESSENTIAL JOB FUNCTIONS Responsible for the effective supervision and operation of Secure Detention to include performance management, employee relations, and prioritizing, scheduling, and assigning work and related activities. Provides guidance and mentoring to department supervisors with respect to evaluating, counseling, motivating, and disciplining employees; investigates employee disputes and alleged standards of conduct violations and recommends methods for resolution. Ensures compliance with all state and federal regulatory standards as well as City and Departmental policies. Monitors facility environment and responds to issues to ensure a safe and functional environment. Monitors trends in juvenile detention and recommends short and long-range plans pertaining to the management and maintenance of the secure detention facility; develops and recommends policies and procedures; recommends division structure and organization; and establishes and implements management systems to effectively meet operating goals and objectives. Serves as a liaison to parents, residents, community members, other agency personnel, and other City Departments/Divisions. Attends community-based programs and meetings; speaks at functions to promote positive community relations. Reviews case management documentation to include monitoring necessary paperwork tracking individual youth progress, daily and general logs, visitor records, and other related documentation. Performs other duties as assigned. 

PERFORMANCE STANDARD Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City’s Values. Employees are also expected to lead by example and demonstrate the highest level of ethics. 

REQUIRED KNOWLEDGE · Juvenile Justice – Knowledge of the juvenile justice system and behavior observation techniques, principles, theories and practices to court system, court service units, law enforcement procedures, and human services as it relates to juvenile justice issues. Knowledge of federal, state, and local standards and regulations associated with juvenile justice and the care of juveniles, monitoring programs, juvenile records, and information systems. · Safety/Security – Knowledge of common safety rules, regulations, procedures and practices to include effective restraint techniques, basic first aid and CPR. · Supervision — Knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff. 

REQUIRED SKILLS · Judgement/Decision Making – Evaluates and responds quickly to situations in a firm and tactful manner. Diffuses emotional situations and offers solutions. Considers the relative costs and benefits of potential actions to choose the most appropriate one. · Interpersonal Relationships – Develops and maintains cooperative and professional relationships with employees, managers, and representatives from other departments and organizations. · Computer Skills – Knowledge of general office equipment, security systems, and personal computers to include word processing, spreadsheet, and related software. 

REQUIRED ABILITIES · Communication – Ability to communicate ideas effectively, including the preparation of reports, grant applications, program overviews and evaluations to include statistical information related to various aspects of program services. Ability to listen and understand directions, information and ideas presented verbally and in writing. Ability to handle a variety of customer service issues with tact and diplomacy in a confidential manner. · Coordination of Work - Ability to establish and implement effective administrative procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Attends and maintains a calendar for meetings, deadlines and events. Performs a broad range of supervisory responsibilities over others. · Financial Management - Ability to perform arithmetic, algebraic, and statistical applications to perform purchasing and financial transactions. Ability to employ economic and accounting principles and practices in the analysis and reporting of budgeting data. 

EDUCATION AND EXPERIENCE Requires a Bachelor's Degree in Criminal Justice, Counseling or closely related field and 3 - 5 years of progressively responsible experience in juvenile detention with 2 - 3 years of supervisory experience, or an equivalent combination of education and experience. 

ADDITIONAL REQUIREMENTS An acceptable comprehensive background investigation to include a local, state, and sex offender criminal history check as well as FBI Fingerprinting; a valid driver’s license with an acceptable driving record. This position requires pre-employment PPD and substance abuse testing and is subject to random alcohol and controlled substance testing. Individuals in this job classification cannot be listed as having a founded child abuse or neglect complaint. Requires certification be maintained in First Aid. This is an essential position that is subject to periodic night and weekend work.

PHYSICAL REQUIREMENTS · Requires the ability to exert moderate to heavy physical effort in physical demanding work, though not constant physical effort. · Some combination of climbing and balancing, stooping, kneeling crouching, and crawling. · Some lifting to include overhead lifting, carrying, pushing and/or pulling moderately heavy objects and materials (20-50 pounds). · May occasionally involve heavier objects and materials (20-50) pounds. · May be required to assist in Handle With Care Take Down tactics. · Tasks may involve extended periods of time at keyboard or workstation. 

SENSORY REQUIREMENTS · Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. · Some tasks require the ability to communicate orally. 

ENVIRONMENTAL EXPOSURES Performance of essential functions may require exposure to adverse environmental conditions, such as, violence, disease or rude/irate persons.

If interested in learning more about this position, and to apply visit https://www.nnva.gov/193/Apply-for-a-Job

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