Director of Outreach

Director of Outreach 

UIC Office of Strategic Recruitment and Outreach

Location:         Chicago

Close Date:     2/5/2025

Salary Range (commensurate with experience): $90,000 – 100,000 / Annual Salary

The University of Illinois at Chicago is seeking a Director of Outreach. This position leads a team primarily focused on undergraduate recruitment outreach efforts for Strategic Recruitment and Outreach, a division of Enrollment Management. The Director is responsible for hiring, developing, and managing a team of recruiters executing the strategic priorities required to meet the enrollment goals of University of Illinois Chicago. The position will participate in strategic planning processes, align internal resources, develop and execute recruitment and outreach plans. The Director will coordinate recruitment efforts to drive application conversion, admitted student yield and support anti-melt efforts to support enrollment.

Duties & Responsibilities

 

• Collaborate with the Executive Director to create, execute and review the external recruitment plan.
• Analyze geographic, demographic and school data to maximize effectiveness of recruitment efforts off campus.
• Define and manage key performance indicators and territory management expectations for outreach staff including assistant directors and recruiters.
• Lead team outreach efforts by speaking at or attending recruitment events and representing UIC at high schools, community colleges, and fairs, including some overnight travel.
• Work with offices across the University developing best practices and lead a collaborative and coordinated approach to undergraduate recruitment outreach efforts. Engage with campus partners to enhance recruitment strategies and involve them in outreach efforts.
• Manage logistics and scheduling for college recruiters including coverage for support duties that include phone, appointment, chat and email coverage.
• Analyze application and yield summary reports to track the outcomes of recruitment outreach efforts. Regularly adjust efforts to meet University enrollment, retention and graduation goals.
• Represent the University of Illinois Chicago at high profile events that address and inform state and local constituents on admissions and recruitment policy issues.
• Oversee the continued professional development for recruitment staff on recruitment strategies and policies, and admissions counseling.
• Collaborate with Strategic Recruitment and Outreach leadership to determine data-informed market strategies to meet University enrollment, retention and graduation goals.
• Other duties as assigned based on division needs and opportunities to collaborate on special projects and initiatives.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

Bachelor’s degree required

7-10 years of experience leading a team in admissions, recruitment or student affairs and services required

Preferred Qualifications
Master’s degree preferred.

Direct experience managing a recruitment team preferred. 

Strong familiarity with issues, demographic changes, and other trends affecting secondary and higher education. 

Experience analyzing, interpreting and reporting on data required.

Expertise in technology platforms including the Slate CRM and the ability to utilize various software applications including Microsoft Office, Adobe, Google Suite.

Demonstrated experience in staff development and training and project management.

Commitment to college access, including serving underrepresented populations in higher education.

Exceptional public speaking, communication, writing and presentation development skills.

Experience managing travel and resource budgets, reconciliation, HR functions and performance evaluations.

Knowledge of university policies and procedures, FERPA regulations and principles of enrollment management.

Track record of involvement in professional organizations including Illinois Association for College Admissions Counseling (IACAC) and National Association for College Admissions Counseling or other professional organizations.

Understanding of the critical role exceptional student service plays in enrollment outcomes.

Collaborative and innovative leader with strong adaptability to a rapidly changing and competitive landscape.

To Apply: For fullest consideration, please submit cover letter, resume, and a list of three references online through the UIC Job Board at:         

­­­­ https://uic.csod.com/ux/ats/careersite/1/home/requisition/13879?c=uic

The above mentioned requirements must be submitted no later than February 5, 2025. 

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

The University of Illinois at Chicago is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.

Offers of employment by the University of Illinois may be subject to approval by the University’s Board of Trustees and are made contingent upon the candidate’s successful completion of any criminal background checks and other pre-employment assessments that may be required for the position being offered. Additional information regarding such pre-employment checks and assessments may be provided as applicable during the hiring process.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit https://www.hr.uillinois.edu/cms/One.aspx?portalId=4292&pageId=1411899

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation