CASA Case Supervisor

ORGANIZATION OVERVIEW
Marin Court Appointed Special Advocates (CASA) recruits, trains, and supervises
community volunteers who provide consistency and support for children in the Marin
County juvenile court system. CASAs provide one-on-one advocacy for the child they
are appointed to and speak up for the best interests of their children in the courtroom
and the juvenile court system to ensure that their needs are being met.

POSITION OVERVIEW
The CASA Case Supervisor is responsible for the direct supervision and case
management of volunteers to ensure that children and families in the Marin juvenile
court system receive the highest quality advocacy. The Case Supervisor must possess
a trauma-informed perspective on working with children and families, an understanding
of the dynamics of child abuse and neglect and working knowledge of the child welfare
and/or juvenile justice systems.

ESSENTIAL FUNCTIONS
Supervision and Case Management:
• Provides quality supervision to a maximum of 22 volunteers or 33 cases as required
by national, state, and local standards

• Provides ongoing individualized support and coaching to volunteers as needed,
including constructive feedback on volunteer performance
• Identifies and supports volunteers in accessing community resources and services for
children and families
• Consults with and reports to CASA program director on case assignments
• Attends court hearings for assigned CASA cases
• Prepares volunteers for court, including notifying volunteers of upcoming court
hearings, editing and submitting court reports before hearings
• Collaborates with community partners such as the Marin County Juvenile Court,
Children and Family Services, attorneys, health providers, and mental health
practitioners
• Conducts annual review of volunteer advocates
• Maintains and updates electronic case files in Optima database
• Reviews volunteer data entry to ensure compliance with record-keeping policies
• Works collaboratively with staff to develop and track program outcomes
• Participates in individual supervision meetings, group consultation meetings, and
agency-wide staff meetings
• Completes a minimum of 12 hours per year of continuing education to enhance
professional development

Training and Recruitment:
• Participates in the screening and interview process of volunteers
• Assists with development of continuing education training curriculum
• Provides or facilitates structured training as needed
• Represents the program at recruitment and outreach events as needed

JOB SPECIFICATIONS/QUALIFICATIONS
Required:
● At least 3 years of professional experience working with children and families and/or
in volunteer program management

● Incorporation of a trauma-informed, anti-racist, and anti-oppressive lens in working
with community, staff, and volunteers
● Ability to cultivate and develop collaborative, inclusive, and equitable working
relationships with staff, volunteers, and community members
● Excellent oral and written communication skills
● Ability to accomplish projects with little supervision. Strong project management skills,
including exceptional attention to detail
● Adaptability, flexibility, and resourcefulness in setting priorities and managing
resources
● Proficient use of the latest versions of Google Workspace, Microsoft Word, Excel,
PowerPoint, mail merges, email, and web searches
Preferred:
● Advanced degree in a human services discipline, social work, psychology, law, or
related field
● At least 2 years of professional or volunteer experience in child welfare or juvenile
justice
● Bilingual Spanish/English

To apply please contact Sherene Chen at sherene@marincasa.org or call (415) 785-3862
Please submit cover letter and resume.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
Marin CASA supports a flexible hybrid environment. It is expected that time will be spent
remotely, in the office, and out in the field as needed. The position could involve
intermittent physical activities, including standing, bending, reaching, sitting, speaking,
and walking. Some evening and weekend work will be required to successfully meet the
job responsibilities.

Marin CASA is an Equal Opportunity Employer committed to creating a diverse and
inclusive company culture. Marin CASA does not discriminate against candidates and
employees because of their disability, sex, race, gender identity, sexual orientation,
religion, national origin, age, veteran status, or any other protected status under the law.