E-Commerce Associate
Title: E-Commerce Associate
- Type: Part-time, one-year position
- Hourly: $20/hour
- Location: On-site
About the Roycroft Campus:
Located in East Aurora, NY, the Roycroft Campus is the birthplace of the Arts & Crafts movement in the United States and is a National Historic Landmark site. The Campus was established in 1897 by the founder, Elbert Hubbard. Inspired by William Morris’s Kelmscott Press in the UK, Hubbard established the Roycroft Press, which would later grow to include additional shops focused on the decorative arts.
Today, the Roycroft Campus is a popular historic destination in Western New York. The Campus, now a 501(c)(3) nonprofit, is made up of a collection of historic buildings, including the Copper Shop Gallery. Originally constructed in 1902, the Copper Shop has served many purposes throughout the history of the Campus. Today, the Shop represents over 100 local and national artists and sells a wide variety of home goods and unique gifts in the tradition of head, heart, and hand craftsmanship.
Job Summary:
The Roycroft Campus Copper Shop Gallery seeks an organized and enthusiastic individual to serve as an e-Commerce Assistant to join their team. This part-time, 30-hour/week, one-year grant-funded position is supported by the Western New York Foundation.
Reporting to the Gallery Director and working closely with Copper Shop staff, the e-Commerce Assistant will help populate and launch a new online webstore, boosting the Campus's online sales. Earlier this year, the Campus migrated to a new point of sale system, TAM (The Assistant Manager), and invested in an e-commerce module to facilitate this webstore launch.
Essential Functions:
- Take clear and dynamic photographs of consignment and non-consignment items using a provided smartphone or point-and-shoot camera.
- Write detailed descriptions of inventory items, including measurements and weight to upload to the new webstore.
- Work diligently to achieve monthly targets to report to the Gallery Director.
- Research and implement best practices for retail webstore design.
- Assist with online product listings and ensure they are accurate and up to date.
- Assist the Copper Shop with inventory management (and retail sales, as needed).
Qualifications:
- Previous experience in e-commerce, customer-service, retail, or a related field is preferred.
- Familiarity with point-of-sale systems and e-commerce platforms.
- Proficient in smartphone and/or point-and-shoot photography; experience in editing and resizing images a plus.
- Competency with Microsoft Office and email platforms.
- Excellent communication and customer service skills, both written and verbal.
- Strong time management and organizational skills, with the ability to manage multiple tasks.
- Self-motivated and reliable, with a strong attention to detail and the ability to work independently and with a team.
Physical and Environmental Requirements:
- Ability to bend, reach, and stretch for merchandise, and lift and carry items weighing up to 10 pounds.
- Ability to move from stationary seated positions to standing.
- Ability to move up and down one flight of stairs, though first-floor workspace is available as an alternative.
The perks:
- Flexible schedule
- Employee discount
The Roycroft Campus is an Equal Opportunity Employer and does not discriminate based on race, color, sex, age, disability, religion, national origin, citizenship status, sexual orientation, gender identity or expression, or any other legally protected status. Our staff and board value diversity and inclusion, and we encourage applications from people of color, women, LGBTQ+ individuals, and people with disabilities. For more information on the Roycroft Campus, please visit www.roycroftcampuscorp.com.
To apply, please submit your resume and cover letter to info@roycroftcampuscorp.com. Target start date: January 2024.