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Administrative Support Roles

Embassy of Canada in the U.S.
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Summary of Duties:

The Consulate General of Canada in Dallas is seeking a dynamic and results-oriented individual to fill potential openings across various administrative roles. This role will support the corporate operations of the Consulate or support programs or partner departments, responsible for promoting trade and/or represent Canada’s political interests in Texas and our designated territory. 

Key responsibilities may include handling logistics, coordinating events, managing correspondence, assisting with financial operations, and providing general office support to ensure the smooth functioning of the Consulate’s activities.

The Consulate General of Canada in Dallas offers a competitive salary, generous leave, 12-weeks of paid parental leave and a strong benefits package, which includes medical, dental, long-term disability and a retirement savings plan. Please find a summary of our benefits package and information on employment eligibility at: Jobs at our offices in the United States (international.gc.ca).
 

Area of Selection:

This selection process is open to all applicants legally residing in Texas, or in process of relocation.  Candidates may be asked to demonstrate proof of residence or relocation to Dallas.  Candidates must at the time of application be legally authorized to work in the United States. 

The Consulate General of Canada in Dallas does not sponsor work authorizations directly or indirectly.
 

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

 

ESSENTIAL QUALIFICATIONS

Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.

Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.

*Language will be assessed further during the process. 

 

Education:

Candidates will be required to provide proof of the completion of their education.

  • Degree from an accredited college or university in a field related to the duties and specific areas of competence required by the position; 
    Or
  • Three (3) years experience serving in an office setting providing administrative support to a team and/or executive.
     

Language:

  •  An advanced proficiency level (written and oral) in English. 

 

Experience:

  • A minimum one (1) year of recent* and direct experience in each of the following areas:
  • Experience in providing administrative support;
  • Experience in providing client service;
  • Experience in financial administration including claims processing and expense reports.

*Recent experience is five (5) years. 

 
 

RATED REQUIREMENTS

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

 

Knowledge:

  • Knowledge of MS Office Tools, including Outlook, Word, Excel and PowerPoint;
  • Knowledge of standard office procedures and practices;
  • General knowledge of office financial procedures and best practices, including claims processing and basic budget administration.
     

Competencies:

  • Resilience and Adaptability – Responds calmly and effectively in the face of stress; readily adapt to changing priorities and competing tasks;
  • Client Orientation – Takes responsibilities for client services; resolves issues and ensures clients’ satisfaction;
  • Judgment – Thinks things through to identify issues and apply sound judgement to solve problems;
  • Working with Others – Collaborates and works effectively with others in a team environment.
     

Abilities: 

  • Ability to write effective business correspondence in English. 

 

Asset Qualifications:

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

  • Fluent in French;
  • Fluent in Spanish. 

 

Operational Requirements:

  • Hours of work: Normal hours of work for this position are in accordance with Locally-Engaged Staff regulations of 37.5 hours per week.  Candidate should be willing and able to work overtime as needed and on short notice.
  • Location of work: Work is normally performed on-site with flexibility for teleworking.
  • Travel Requirements: This position requires travel throughout the United States and to Canada.

 

Conditions of Employment:

Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.

- Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.

- Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

 

How to Apply
 

  • You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
     
  • Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
  • You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
  • Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
  • Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
  • Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-WSHDC@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

 

Important Notes

 

  • Only applications submitted in one of the official languages of Canada will be accepted (English or French).
  • The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English.
  • Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
  • Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
  • Reference checks may be sought for candidates who succeeded all of the assessments.
  • Please note that the Consulate General of Canada in Dallas does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
  • Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
  • As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
  • We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-WSHDC@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
  • The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Consulate General of Canada in Dallas which might arise following the completion of this selection process.
  • For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.