Client Services Associate, Tokyo - Full-Time (January 2025 Start)

2025 Client Services Associate Program (Tokyo, Japan)

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers – and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally connected team, then we want to talk!

About Client Services

The Client Services team at The Trade Desk focuses on growing business from current clients through enhanced customer satisfaction and improved advertising campaign performance. The CS team works with some of the largest brands and agencies in marketing today by helping them to capitalize on the benefits of programmatic advertising in digital media. 

The CS department offers a stellar career path for people interested in the data-driven side of marketing. The two primary functions within Client Services offers talented professionals the opportunity to interact directly with marketers to make their advertising campaigns more effective. Account Management positions guide clients through The Trade Desk platform and drive value-added services and capabilities while encouraging feature adoption. Trading positions within CS analyze data to make optimization recommendations to clients based on insights and advanced capabilities. Both positions work together to provide clients with the highest level of customer service in the industry. This team collaboration has led to The Trade Desk having a client retention rate of over 95% for the past decade.

Training Program

The Client Services department of The Trade Desk is looking for data driven students who have a passion for media and advertising. Graduating students will be hired as a Client Services Associate and placed in a three-month training program where they will learn the benefits of programmatic advertising, platform capabilities of The Trade Desk, company culture, and the structure and operations of the Client Services department. After completing the training program individuals will be assigned into an Account Coordinator or Trading Analyst position and placed into a client group where they will learn how to provide critical services for clients and focus on a specific book of business. 

Who you are:

• Pursuing a bachelor’s degree from a four-year university with an expected graduation between May 2024 – December 2024. Related course work in advertising, media, analytics, marketing, and/or data science preferred.
• Only students available to start full-time in January 2025 in the Tokyo, Japan office will be considered.
• Interest in technology and advertising with the ability to learn quickly.
• Ability to collaborate with others, communicate effectively both in writing and in- person, project confidence while speaking in groups, and humbleness when learning from others.
• Ability to learn Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets.
• Outstanding analytical and problem-solving abilities along with an ability to collaborate cross-functionally in a fast-paced work environment.
• Effective time management skills with the ability to prioritize and meet deadlines.
• Fluency in Japanese and English is a must
• Applicants must be authorized to work for any employer in Japan. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The Trade Desk offers a competitive benefits package. Click here to learn more.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.