ALARM MONITOR DISPATCHER
Summary
You will serve as an Alarm Monitor Dispatcher in the Plans, Policies, and Operations (Security) of MCAS BEAUFORT SC.
Duties
You will monitor closed circuit television (CCTV) screens trained on sensitive areas/critical assets for a variety of security reasons.
You will analyze images displayed of an authorized or unauthorized presence within the range of CCTV camera while monitoring CCTV screens.
You will monitor and or operate electronic security systems involving numerous alarm panels/monitors, callboxes, maintenance-related items, intrusion detection systems, video motion detection systems and various security alarms.
You will set or reset alarms that activate and ensure alarms are not malfunctioning.
You will ensure all communication and alarm systems in proper working order.
You will prepare and maintain a properly documented alarm control log of all alarm conditions to include setting, activation, deactivation and other pertinent alarm information.
You will ensure recall rosters on key personnel from the necessary units are accurate.
You will operate a variety of software application programs.
You will provide emergency medical dispatching (EMD) assistance to callers using the local authority's emergency medical dispatch system.
You will dispatch personnel and apparatus to the scene of emergencies, record pertinent data, events, and logs, and initiate pre-arrival instructions to callers for fire, medical, and police emergencies.
Requirements
Qualifications
I have one year of specialized experience equivalent to the next lower grade level (GS-06) or pay band in the federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate most or all of the following duties: 1) Monitoring and troubleshooting electronic security systems, Intrusion Detection System, alarm, mass notification and CCTV systems; 2) Receiving and processing incoming fire alarms, 911 calls, emergency and non-emergency requests for police, fire, medical emergencies or incidents, airfield emergencies and environmental and hazardous materials incidents; and 3) Dispatching personnel and apparatus to emergencies, record data, events and logs and initiate instructions to callers for fire, medical and police emergencies. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Required Documents
You are required to provide documentation that supports the eligibility and qualification claims made in your resume. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional. A complete resume is required. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package. Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified. Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor Are you a disabled veteran or claiming 10-point veterans' preference? If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference. You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). http://www.opm.gov/forms/pdf_fill/SF15.pdf. Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.). Application documents, including supplemental ones, may be shared outside the Human Resources Office. Supplemental documents may contain your SSN, DOB, or personal information of others (e.g., on military orders, marriage certificates). You may redact this information before submitting; however, if selected, you must provide unredacted originals.