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1488 TIA-Evaluation Technician

City College of San Francisco

1488 TIA-Evaluation Technician

San Francisco Community College District

Position Number: CS00386P

Job Close Date: 7/23/2026

Campus:

Salary (Applicant View):

Salary Range:$39.0441 - $46.1558 Hourly$81,212.00 - $96,004.00 AnnuallyThe position's salary placement shall be at the entrance salary step, except as otherwise provided in the SEIU Local 1021 collective bargaining agreement.

Position Description:

Under general supervision, the 1488 Technical Instructional Assistant - Evaluation Technician performs complex and highly technical admissions and records evaluation functions in the Office of Admissions & Records (A&R). This position manages and evaluates admission applications; coordinates and reviews student petitions for graduation, certificates, academic renewal, course equivalency, and program prerequisites (including nursing); and evaluates both domestic and foreign transcripts in compliance with Title 5 regulations, the California Education Code, and FERPA. The Evaluation Technician reviews, corrects, and updates student academic records and student accounts in Banner; determines applicable catalog years; prepares IGETC certifications; and utilizes systems such as DegreeWorks to support degree audits and educational planning; assists student with registration processes, handles student payments, tuition & fees and drop for nonpayment of fees. Performs technical work, including registration set-up and coding, and auditing materials for input to the data processing system. Responsibilities also include collecting, reviewing, scanning, and imaging petitions and supporting documentation; communicating with students to resolve application or documentation issues; address issues of discrepancies in admissions/registration; resolve conflicts and discrepancies with student concerning student registration, student account and other A&R/Registration matters; and collaborating with IT to ensure a trouble-free online application process. The position provides front counters, virtual counters, and telephone services; works closely with counselors, administrators, department chairs, and program directors; prepares reports and data using MS Word and Excel; and assists students with online Admissions & Records/Registration processes. This role requires excellent communication skills and extensive public interaction, and may include assignments at other City College Centers, as well as evening and weekend work as needed.

Note: This is not a remote work position and requires office presence.

Job Duties:

Please note the duties specified below are representative of the range of duties assigned to the 1488 TIA-Evaluation Technician class code and not intended to be an inclusive list.

Essential Functions:

1. Analyzes data (e.g. gathering, compiling data for reports, utilizing word processing and statistical techniques, etc.) for the purpose of ensuring adequate and accurate evaluation of student processes.2. Assists with a variety of Admissions and Records processes (not in A&R) for the purpose of providing necessary communication and accurate documentation in support of departmental functions.3. Certifies records (not in A&R) (e.g. concurrently enrolled high school applicants, etc.) for the purpose of determining qualifications applicants for admission.4. Collaborates with a variety of personnel (not in A&R) (e.g. counseling, matriculation, Admissions and Records, etc.) for the purpose of resolving matters concerning enrollment and prerequisites.5. Conducts presentations and workshops for the purpose of providing necessary training and Outreach information.6. Coordinates processes (e.g. IT personnel, Printer Server, Windows Operating System, Computer Lab, etc.) for the purpose of maintaining optimal operation.7. Implements services (e.g. matriculation, enrollment, counseling, scholarships, book loans, etc.) for the purpose of ensuring support and accuracy for incoming students.8. Interprets department and program requirements (e.g. application evaluation from concurrently enrolled high school students, etc.) for the purpose of ensuring compliance with college matriculation regulations.9. Maintains a variety of student files and records (e.g. probation holds, name changes, academic records, social security changes, book holds, etc.) for the purpose of ensuring the availability of documentation and compliance with established student privacy policies and regulatory guidelines.10. Manages office (e.g. department, clerical and technical support activities including inventory control, invoices, budget procedures, statements, building security, maintenance and facilities management, supervises student workers and/or volunteers, payroll, etc.) for the purpose of implementing programs and processes for efficient daily operation.11. Participates in meetings, in-service training, workshops, etc. for the purpose of conveying and gathering information required to perform job functions.12. Provides services (e.g. requisitions, budget, event planning, office management, data analysis, ordering supplies, etc.) for the purpose of implementing necessary processes for effective Outreach.13. Responds to inquiries from a variety of sources (e.g. faculty, staff, administrators, federal and state agencies, prospective and current students, etc.) for the purpose of facilitating communication and providing guidance.14. Reviews student academic records (e.g. prerequisite challenges and delayed determinations, course repeats, petitions for late add/drop, etc.) for the purpose of ensuring accurate evaluation of admissions and matriculation records processes, in compliance with policies and regulatory guidelines.15. Serves as official evaluation technician for the purpose of providing necessary leadership and ensuring implementation of necessary processes for special student populations.16. Serves as liaison for the coordination of various activities of admissions, matriculation, and registration for the purpose of providing support and communication for Registration and matriculation processes.17. Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the department.

Minimum Qualifications:

A BS/BA degree

AA/AS degree AND two years (4000 hours) of relevant paid experience in a Registration or Admissions and Records Office.

Four (4) years (8000 hours) of relevant experience in a Registration, Admissions and Records Office or Student Services, preferably in a college setting.

Note: College Work Study and Student Lab Aide experience with the District will be considered/ applied as qualifying experience per an agreement made between the District and SEIU. This agreement will allow District students to take advantage of employment opportunities.

Desirable Qualifications:

1. Knowledge of BANNER applications.2. Knowledge of MS Word, Excel, PowerPoint, Adobe Acrobat, and other software applications.3. Ability to learn quickly and adapt to frequent policy and technology changes.4. Ability to communicate clearly and effectively in written and oral form.5. Extensive experience with heavy public contact and conflict resolution.6. The ability to multi-task and handle periodic heavy workloads.7. The ability to take initiative to work independently with minimal guidance

8. The ability to be detailed oriented in a fast paced environment while carrying multiple workloads9. Enjoy working extensively with the public in person, telephone, mail, email.

10. Commitment to and sensitivity in working in an inclusive and diverse community.11. Experience working in a community college setting.

Benefits:

1. New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund (RHCTF).2. Additional Days Off with Pay. As stipulated in the appropriate bargaining agreements and board resolutions, Classified employees working full year (260 days/year) work schedules are granted, as paid days off, the days between Christmas and New Year’s Day, as well as an additional five (5) paid days off during spring break. Eligible school-term-only (STO) employees who are not scheduled to work the designated days between Christmas and New Year’s Day shall be granted three (3) paid days off to be scheduled by mutual agreements between the employee and supervisor. Eligible school-term-only (STO) employees who are not scheduled to work the days designated as Spring Break will not be paid for these days off.

ADA Statement:

Applicants who require a reasonable accommodation to participate in this hiring process should contact the Human Resources Department at workrestrictions@ccsf.edu to make the necessary arrangements. Please be aware that verification of a covered disability under the ADA may be required.

Selection Procedure/Conditions of Employment

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants' qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with City College of San Francisco and the City and County of San Francisco.

EEO Statement:

It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS/HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran. These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity. For further information, contact the Human Resources Department at OCRcompliance@ccsf.edu.

To apply, visit: https://apptrkr.com/7322744

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