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Technology Specialist II

Mille Lacs Band of Ojibwe
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Position Title:                      NASS Technology Specialist II

 Location:                         Administration

Reports to:                        Information Systems Director

Compensation Range:          $40,800 to $101,004.33

Opening Date:                      July 7, 2026 

Closing Date:                        July 21, 2026

 

*** Any individual who receives an offer of employment or will receive a payroll check are required to submit to a drug and alcohol test as a condition of obtaining employment. *** 

            ***Mille Lacs Band Member/American Indian preference applies***

 

SUMMARY: 

Technology Specialist II is responsible for providing advanced technical support to local network or system users, including troubleshooting difficult user software or hardware problems and repairing equipment, often functioning in a "help desk" capacity as a desktop troubleshooting expert.  Additionally, the position provides network infrastructure and server support, serving as an intermediate to expert support technician for mission critical Information Systems.   

 

QUALIFICATIONS:  

  • Bachelor degree in electronics or computer technology and repair is required; an Associate degree or at least three (3) or more years experience in supporting computer networks, server systems, repairing computer equipment, etc, may be considered. 
  • Five (5) or more years experience in supporting computer networks, server systems, repairing computer equipment, etc. 
  • Experience in data processing techniques, or equivalent advanced training.
  • Experience in the installation and configuration of client software for business groupware applications such as those used by Finance, Human Resources, Human Services, and Sales.
  • Experience or equivalent training in network server installation and configuration.
  • Knowledge of the various networking devices and protocols used to support business functions, such as routers, switches, hubs, patch panels, TCP/IP, IPX/SPX, Appletalk and UDP.
  • Excellent personal computer skills in a Windows environment, including spreadsheet, Word, publishing, calendaring, and general office support applications.
  • Ability to troubleshoot and repair/resolve problems with desktop and server hardware and software. 
  • Ability to troubleshoot network connectivity and routing problems 
  • Capable of communicating complex technical issues to system users and vendor support agents.
  • Ability to organize projects, upgrades, and installations, to meet deadlines and user demands.
  • Exceptional personal computing skills in a variety of operating environments.

 

DUTIES AND RESPONSIBILITIES

  • Responds to and resolves user problems. 
  • Maintains file security and confidentiality of information.
  • Installs equipment and software. 
  • Performs product and best use evaluations and making recommendations for hardware and software purchases. 
  • Makes repairs to computer hardware or makes recommendations to use outside repair service. 
  • Provides server installation, configuration, maintenance, and back-up. 
  • Troubleshoots and corrects server and network problems. 
  • Trains users in system, network, or software capabilities and functions. Training can be one-on-one or in a classroom setting. 
  • Develops user documentation when necessary or requested. 
  • Attends required meetings and participates in various seminars and training classes to maintain or acquire needed skills. 
  • Supervises summer youth, labor pool, and program interns when required.
  • Participates as an active technical lead on projects assigned by the IS Director.
  • Other duties as assigned.

 

WORKING CONDITIONS:

  • Work is almost exclusively in doors in a controlled climate area.
  • Hours are typically 8-5, but possibly with some extra hours.  May involve some evening or weekend working and occasionally an 'on call' system covering emergency situations. 
  • Will involve working with many different people who are somewhat distressed in some way; challenging language comprehension issues during some vendor support calls. 
  • Local travel may be frequent and is required, travel outside the state is limited.

 

 

Submit resume, cover letter, and employment application to:

Mille Lacs Band of Ojibwe

HR Generalist 

43408 Oodena Dr.

Onamia, MN 56359

Fax # (320) 532-7492

e-mail to hr@millelacsband.com