Accounts Receivable Specialist

Purpose of the Position: 
The Accounts Receivable Specialist is responsible for verifying and posting accounts receivable transactions to journals, ledgers, and other records. Other duties include following established procedures for processing receipts, cash, etc., sorting and filing documents after posting, and preparation of bank deposits. This position requires a general understanding of bookkeeping procedures. 

Essential Duties and Responsibilities:

• Apply payments to accounts (lockbox, check, credit card, and ach) for all locations.
• Reconcile and maintain deposit registers for all locations.
• Balance daily till & petty cash.
• Set up COD customers for all locations.
• Research and respond to all Accounts Receivable inquiries in prompt manner.
• Process customer credit card payments and complete the reconciliations.
• Document and record prepayments and downpayments ensure they are applied correctly to the customer’s account.
• Process warranty credits, adjustments and account refunds.
• Communicate with customers regarding past due amounts and negotiate for payment as needed. 
• Follow up on duplicate payments, overpayments and short pays.  Ensure these are resolved and accounts are customer accounts are correct, follow up with customers as needed.
• Process returned checks and follow up for repayments.
• Answer telephone and direct calls/take messages and route to personnel.
• Review Accounts Receivable aging report on a weekly basis and report collection progress via credit dashboard to Controller & CFO.
• Create new ship to’s for customer accounts, maintain customer account changes, and ensure they are updated accurately.
• Assist with month-end reconciliations and support.
• Research data as requested.

Other Responsibilities:

• Perform other job duties as assigned and fill in for other employees in their absence.
• Ensure company adherence to corporate credit policies and procedures for consistent handling of collection matters to maintain good customer relations.
• Maintain spreadsheets and provide reports to management.
• Work closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.

Education, Experience and Skills:

• High school diploma or equivalency.
• Accounting degree preferred, 3-5 years of previous office experience with an emphasis in bookkeeping preferred, 1-2 years accounts receivable experience desired.
• Knowledge of general credit principles, accounts receivable processes, and industry norms.
• Proficient computer skills include Microsoft Word, Excel and Outlook are helpful.
• Mathematical skills for balancing or compiling figures and calculating financial ratios.
• Must be a team player with good communication and work well with others.
• Effective oral and written communication skills and basic customer service experience.
• Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel.
• Must be multitask oriented, organized, have high attention to detail, set priorities and meet deadlines and take pride in one’s work.

Equipment Used:

• Standard office equipment such as computer, calculator, fax, telephone, copy machine, etc.
• Computer programs and software such as Microsoft Suite and Company ERP System

Job Specifications/Requirements:

Be able to sit for prolonged periods of time with occasional lifting of 0-20 pounds, may at times lift up to 50 pounds. Occasional standing, walking, twisting, bending, kneeling, stooping and crouching. Reach at, above, and below shoulder level. Continuous fine finger manipulation, including grasping and handling. Frequent twist head/neck, talk and hear. Willingness to travel as necessary between locations and for training or conferences.

OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.