Members Club House Associate

Members Club House Associate

Part-Time | Reports to House Manager

Who We Are

BatonBaton is the first-ever membership club for early teens focused on self-expression, emotional wellbeing, creativity and connection. 

Designed for ages 11-14, BatonBaton is a place for kids to retreat after school to socialize, create, recharge, and build confidence through wellness experiences, creative labs, and community-driven programming featuring the creators and voices they already follow.

Opening in Sherman Oaks Fall 2026, BatonBaton combines hospitality, wellness, and community into an entirely new kind of after-school experience.

The Role

The House Associate is one of the most important roles within BatonBaton.

As a House Associate, you are a highly visible presence throughout the club and play a key role in creating a welcoming, safe, organized, and engaging environment for members and families. You help bring the BatonBaton experience to life each day by supporting operations across multiple spaces, assisting members, maintaining house standards, and ensuring every guest interaction reflects our values.

This is a dynamic role for someone who enjoys working with people, thrives in fast-paced environments, and takes pride in creating exceptional experiences through hospitality, attention to detail, and teamwork.

No two shifts look exactly the same. One day you may be welcoming members at check-in, while another may involve supporting a creative workshop, assisting in the member lounge, restocking supplies, or helping execute a special event.

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Your Scope:

Member Experience & Hospitality

• Welcome members, families, guests, and practitioners upon arrival
• Support daily member check-in and check-out procedures
• Serve as a friendly, approachable, and visible presence throughout the house
• Answer questions and provide information about programming, activities, and house amenities
• Help create an environment where members feel comfortable, included, and supported
• Anticipate member needs and proactively provide assistance when appropriate

House Operations

• Support daily operations across all member-facing areas of the club
• Assist with opening, closing, and room reset procedures
• Help maintain cleanliness, organization, and readiness throughout the house
• Ensure all spaces remain stocked, functional, and welcoming
• Support operational checklists and daily workflows
• Assist with inventory counts and communicate supply needs to management

Space Support

House Associates may rotate responsibilities throughout the club, including:

• Front Desk & Member Check-In
• Member Lounge
• Wellness Studio
• Smoothie & Snack Bar
• Merchandise Shop
• Podcast & Content Studio
• Music Production Studio
• Special Events & Activations

Programming & Events

• Assist with workshops, events, classes, and community experiences
• Support practitioner and guest hospitality
• Prepare rooms and materials prior to programming
• Reset and restore spaces following activities
• Help create memorable experiences for members and families

Safety & House Standards

• Support all house policies, procedures, and safety standards
• Monitor spaces and communicate concerns to management
• Assist with incident reporting and documentation as needed
• Help maintain a safe, welcoming, and inclusive environment
• Support emergency procedures when required

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What Success Looks Like

• Members feel welcomed, supported, and excited to return
• Spaces are consistently organized, clean, and ready for use
• Daily operations run smoothly and efficiently
• Families have positive interactions with staff and the house
• Inventory and supply needs are communicated proactively
• BatonBaton's standards of hospitality and care are reflected throughout the member experience

You Might Be a Fit If

• You genuinely enjoy working with people and building community
• You have strong hospitality instincts and a positive attitude
• You are dependable, proactive, and detail-oriented
• You enjoy being part of a team and supporting others
• You are comfortable adapting to changing priorities throughout a shift
• You remain calm, professional, and solutions-oriented in fast-paced environments
• You are excited about BatonBaton's mission and member community

Preferred Qualifications

• 1-3 years of experience in hospitality, retail, fitness, wellness, community, youth programming, customer service, or related environments
• Strong communication and interpersonal skills
• Experience in customer-facing roles preferred
• CPR/First Aid certification (or willingness to obtain)
• Experience working with kids is a plus, but not required

The Kind of Employee Who Thrives at BatonBaton

While experience matters, we're equally interested in how you show up.

BatonBaton exists to help kids build confidence, connection, self-awareness, and emotional wellbeing. The people who thrive here genuinely believe in the value of personal growth and understand the important role community can play in helping kids feel seen, supported, and empowered.

You may be especially aligned with our mission if you are passionate about lifelong learning, and are self-aware, reflective, and open to feedback. Lastly, it’s important for House staff to be comfortable discussing topics related to emotional wellbeing with sensitivity and maturity.

Working with Kids

BatonBaton is committed to creating a safe, welcoming, and supportive environment for all members. Final employment offers may be contingent upon successful completion of certain screenings, training, certifications, and background checks consistent with company policies and applicable regulations.

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Compensation & Schedule

• Part-time, non-exempt position
• Primarily scheduled during after-school, evening, and weekend hours
• Based on-site in Sherman Oaks, CA
• Competitive hourly rate based on experience
• Additional training and growth opportunities available

Hiring Timeline

We are currently accepting applications and will review candidates on a rolling basis until we find the right fit.

Our goal is to begin hiring House Associates in August 2026 as we prepare for opening and staff training.

BatonBaton is currently targeting a late Summer / early Fall 2026 opening, and House Associates will play a critical role in helping bring the member experience to life from day one.

Equal Opportunity Employer

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow the business and as individuals.

BayonBaton is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.