Service Of Process

Title: Service of Process
Reports to: Department Manager
Location: 230 N. Market Street, Wilmington, DE 19801
Full-Time Non-Exempt 

Parcels, Inc. The backbone of the legal industry since 1980, Parcels is the full-service solution for all your outsourced legal needs. From Discovery to Trial, Complaint to Verdict, Parcels has the experience, technology and resources to deliver the results you need, when you need them. 

Role Summary 

The Service of Process plays a critical role in supporting the service of process function by ensuring the accurate, timely, and legally compliant delivery of legal documents. This position requires strong attention to detail, knowledge of legal procedures, and the ability to manage time-sensitive assignments while maintaining strict confidentiality. The ideal candidate is organized, dependable, and comfortable working in a fast-paced, deadline-driven environment. 
 
Responsibilities 

To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned to meet business needs.  

• Serve legal documents including subpoenas, summonses, complaints, writs, court orders, and other official notices in accordance with applicable laws  
• Ensure all service of process activities comply with federal, state, and local regulations  
• Accurately complete and file affidavits and proofs of service in a timely manner  
• Maintain detailed, organized records of all service attempts and completed services  
• Track and manage deadlines to ensure compliance with statutory time requirements  
• Communicate effectively with clients, law firms, court personnel, and internal teams  
• Utilize case management systems to document activities and update case statuses  
• Safeguard sensitive legal and corporate information by adhering to strict confidentiality standards  
• Perform additional administrative or operational duties as assigned 

Qualifications 

• Working knowledge of civil procedure rules and legal terminology preferred  
• Strong organizational skills with exceptional attention to detail  
• Ability to work independently while managing multiple priorities and deadlines  
• Excellent verbal and written communication skills  
• Professional demeanor with strong interpersonal skills  
• Proficiency in case management systems and standard office software  
• Valid driver’s license and reliable transportation (if field service is required) 

Preferred Experience 

• Prior experience in service of process, legal support, court filing, or a related field  
• Familiarity with local court systems and filing requirements 

Work Environment & Expectations 

• Fast-paced, deadline-driven environment with a focus on accuracy and compliance  
• May require local travel for document service (if applicable)  
• Position requires a high level of discretion and professionalism 

Schedule 

• Full-time: Monday–Friday, 10:00 AM – 6:00 PM or 11:00 AM – 7:00 PM 
• Training hours: Monday-Friday, 9:00 AM – 5:00 PM 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.