Cafe Attendant (seasonal)

Job Title: Cafe Attendant (Seasonal FT)

Department: Dining Services
Seasonal Employment Dates: June 1 – August 15, 2026

Position Summary

Fernbank Museum of Natural History is seeking energetic, customer-focused individuals to join our Dining Services team as Seasonal Café Attendants for the summer season. This role supports daily café operations by helping provide a welcoming, efficient, and clean dining experience for museum guests.

Café Attendants work collaboratively across front- and back-of-house operations and assist with guest service, food preparation, stocking, sanitation, and overall café support in a fast-paced environment.

This is a great opportunity for individuals looking to gain customer service, hospitality, and food service experience in a dynamic museum setting.

Essential Duties & Responsibilities

• Provide friendly, professional, and responsive customer service to all guests
• Operate the point-of-sale (POS) system and process transactions accurately and efficiently
• Support café operations by assisting team members across multiple work areas as needed
• Respond appropriately to guest questions and escalate concerns to leadership when necessary
• Maintain cleanliness and organization of dining areas, service stations, kitchen spaces, and guest-facing areas
• Stock and replenish beverages, condiments, service ware, and supplies throughout shifts
• Assist with light food preparation and portioning as directed
• Clean and maintain café equipment, including coffee urns and beverage stations
• Assist with opening and closing responsibilities, including cleaning, mopping, and trash removal
• Follow food safety, sanitation, and workplace safety standards in accordance with Fernbank policies and local health regulations
• Practice proper food handling, labeling, and storage procedures
• Maintain punctuality, flexibility, and a positive team-oriented attitude
• Perform additional duties as assigned

Qualifications & Requirements

• Flexible availability, including weekdays, weekends, holidays, and occasional evening events
• Previous food service, hospitality, or customer service experience preferred
• Strong communication and customer service skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Ability to stand for extended periods of time (up to 8 hours)
• Ability to lift and carry up to 30 pounds as needed

Preferred Characteristics

• Positive attitude and willingness to learn
• Dependable and punctual
• Comfortable interacting with diverse guests, families, and museum visitors
• Ability to multitask while maintaining attention to detail