Retail Sales Person

Job Summary 

The Store Associate is responsible for assisting customers as they shop within the store. This includes greeting customers, assisting with product selection, performing sales transactions, answering questions about merchandise and services, and supporting all aspects of daily store operations. This role contributes to sales, inventory management, and maintaining a clean and safe retail environment.  

Essential Duties and Responsibilities 

• Greet and engage customers in a friendly and professional manner
• Assess customer needs and recommend appropriate products and services
• Give customers advice about sales, promotions, and warranties
• Apply upselling techniques to maximize sales opportunities
• Operate cash registers and process customer payments accurately
• Load, unload, and arrange products for customer purchases
• Build displays and assist with setting up and taking down fixtures and shelves
• Install batteries, perform testing, and assist with light technical work
• Support battery rebuilds and other technical services as trained 
• Clean and restock the store before opening, throughout the day, and after closing
• Maintain store safety and appearance, including sweeping, mopping, dusting, vacuuming, and maintaining restroom cleanliness
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Other Duties

This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.

Education and Experience 

• High School Diploma or equivalent preferred
• Previous retail experience preferred
• Strong communication and customer service abilities
• High level of professionalism and teamwork
• Problem-solving and conflict-resolution skills
• Basic math and cash register operation skills
• Familiarity with Batteries Plus products and services 
• Valid driver's license and clean driving record preferred

Physical Requirements / Work Environment 

The physical demands required to perform the essential responsibilities of this position are as follows.  Reasonable accommodations, if necessary and/or as required by law, will be made available.

• This position regularly requires frequent talking, hearing, standing, walking, use of hands, and lifting up to 50 lbs. Occasional tasks may include sitting, kneeling, crouching, or reaching overhead. 
• Store associates are required to regularly use electrical cables, hand tools, a magnifying glass, spot welders, automotive and electronic testing equipment, as well as regular use of a phone, computer, printer, and copier.
• While performing the responsibilities of this position, the associate may be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and the risk of electrical shock. 
• Protective clothing and/or equipment used in this position includes goggles, gloves, and steel-toed shoes. 

EEOC Statement 

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.