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Membership and Operations Associate

NY Funders Alliance
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Job Title:                           MEMBERSHIP & OPERATIONS ASSOCIATE 
Status:                               Full-time, Non-exempt
Location:                          Syracuse, NY 
Reports to:                      Executive Director

Pay Range:                 $45,000 - $50,000

 

 

POSITION OVERVIEW

The Membership & Operations Associate is an integral part of a small team reporting to the Executive Director interfacing with member organizations, key stakeholders, board of directors, staff and committees. They are an active contributor to NY Funders Alliance’s team ensuring high-quality stewardship of key partnerships, programming and facilitating the organization’s forward momentum in support of its mission. The position provides relevant professional and career development through hands on experience in the nonprofit and philanthropic sector and opportunities to engage in staff-directed projects aligned with organizational goals.

 

ORGANIZATION SUMMARY

NY Funders Alliance is a network for philanthropic professionals striving for vibrant, healthy communities across New York State. Our members include private, family, independent, and community foundations, corporations, and public charities. Serving as a community hub NY Funders Alliance delivers high-quality, cost-effective training and education; convenes and connects members to each other along with key federal, state, and local partners to create a knowledgeable and impactful philanthropic sector; and promotes and advocates for the interests of New York philanthropy. 

 

KEY RESPONSIBILITIES

Communications, Event Planning, Peer Learning & Member Relations

  • Be a welcoming, first line of communication for callers, visitors, board of directors, members and external partners.
  • Respond to member requests in a timely fashion.
  • Maintain the member database, membership directory, and mailing lists. 
  • Support annual dues renewals.
  • Create and maintain collateral materials and resources. 
  • Provide administrative and logistical support for in-person and virtual meetings, events, and multi-day conferences.
  • Assist with technical support and research for members. 
  • Assist with developing and implementing the organization’s marketing and communications strategy that includes supporting regular production and content updates of the monthly E-newsletter, event communications, website and social media presence.


 

 

 

 

Partnerships

  • Liaise with, and support the administration of, partnerships and projects as a key relationship steward. 
  • Promote a culture of care that values individual expertise of our team members and advances our commitment to equity through collective organization practices/policies, creative problem solving, work ethic, and work-life balance.
  • In collaboration with appropriate staff, support organizational grant applications from application to submission, reporting timelines and requirements, and preparation of grant reports.

 

Operations & Office Management 

  • Assist with scheduling meetings and travel for the Executive Director, manage meeting schedules for board of directors, internal committees, programs, and member groups. 
  • Work with Executive Director and other staff to develop meeting plans, agendas, and other necessary documents to provide event and meeting assistance. 
  • Manage governance scheduling, materials and documents (meeting materials, notes, etc.).
  • Provide office and data management support for digital filing systems, computer systems, correspondence, office supplies, and for all telecommunications and voice systems.
  • Assist Director of Finance and Operations in processing payment requests, receipts, travel expense reports, and other bookkeeping needs.
  • Perform general clerical duties to include, but not limited to ordering supplies, copying, scanning, filing, and bulk mailing.
  • Maintain the office space in coordination with Director of Finance and Operations, building management and vendors. 

 

Technology 

  • Maintain and oversee all office equipment, including printers and computers/laptops; troubleshoot issues and coordinate with information technology and CRM vendors to ensure timely resolution. 
  • Manage software programs, licenses, and subscriptions, including Microsoft Office Suite, Adobe Creative Suite, web domains, and the web content management system; partner with vendors to troubleshoot and resolve issues.

 

This description should not be construed to contain every function or responsibility that may be required to be performed by an incumbent in this job classification. Other duties will be assigned as deemed essential by the Executive Director to ensure smooth operation of the organization.
 

 

REQUIREMENTS AND QUALIFICATIONS

The ideal candidate will possess strong marketing and financial acumen, be familiar with the nonprofit sector, detail and solution-oriented as well as comfortable working in a fast-paced environment. They will be a self-starter, highly motivated, able to manage several projects at once and demonstrate the ability to nurture stakeholder relationships to support our mission driven initiatives. 

 

Associate degree or equivalent combination of education and experience required. Candidate should be familiar with the nonprofit sector and comfortable working with diverse stakeholder groups. Coursework in marketing and communications, database management, business management, or equivalent, preferred. 

Knowledge, Skills, and Abilities

  • Embraces and advances diversity, equity, inclusion and belonging practice. 
  • Outstanding analytical and organizational skills with attention to detail. Strong communicator with excellent verbal and written skills. 
  • Aptitude for systems management as well as numerical accuracy.  
  • Tech savvy with strong proficiency in Microsoft Excel, PowerPoint, Teams, etc. as well as ability and excitement to learn new software is required. Working knowledge of constituent data systems a plus. 
  • Strong technical proficiency with remote meeting software such as Zoom and cloud software such as Office 365 and Google Suite to perform word processing, spreadsheet, and other specialized functions as well as experience in social media technology including LinkedIn and YouTube.
  • Familiarity with Adobe Creative Suite, Canva, InDesign, database management (Salesforce), and CRM software.
  • Excellent relationship-building, customer service and communications skills, both written and verbal. 
  • Ability to anticipate what needs to be done; demonstrates a strong sense of purpose and takes the initiative to follow through and meet deadlines. 
  • Strong interpersonal skills: tactful and mature, allowing for effective interface with members, staff, board members and other stakeholders. Professional attitude and appearance.
  • Highly motivated and flexible, with the ability to work independently and follow tasks through to completion as well as participate as an effective member of a small office team.
  • Interpersonal skills: tactful, mature, welcoming, and service focused allowing for effective interface with members, staff, board members and other stakeholders. Professional attitude and dress. 
  • Highly motivated, flexible and enthusiastic to participate as an effective member of a small office team willing to pitch in with all work required.
  • Capability to work limited weekend and evening hours on occasion. Some travel will be necessary within New York State. Valid driver’s license and reliable auto with necessary insurance required. Limited day and/or overnight travel statewide will be required. 

 

COMPENSATION OVERVIEW 

This is a full-time, 37.5 hours per week, non-exempt, position with a competitive annual pay range of $45,000 to $50,000. NY Funders Alliance offers medical, vision, and dental insurance for employees, a generous retirement contribution and paid time off including 11 paid holidays, sick time, and vacation.

 

APPLICATION INTRUCTIONS

Candidates may apply with a cover letter and resume in one PDF document to careers@nyfunders.org. Please include “Your name – NY Funders – MOA” in the subject line of your email.

 

Application deadline: Applications will be reviewed on a rolling basis, with priority given to submissions received by May 1, 2026. To request reasonable accommodation to participate in the job application or interview process, contact Sarah Davis at Sarah@nyfunders.org   

 

NY Funders Alliance is an equal opportunity employer committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by applicable law. If you require reasonable accommodation during the application or interview process, please let us know. We are committed to working with you to ensure your equal participation and access to opportunities within our organization.