Store Manager

STORE MANAGER AT BLK DOT COFFEE

Who We Are

Blk Dot Coffee was founded on Vietnamese slow-drip coffee that is bold, concentrated, and

meant to fuel your day. Our mission: to make bold coffee the everyday standard for

modern life.

Our flagship drink, the VTM® Coffee, is slow-dripped drop by drop to create a concentrated

coffee, made fresh daily, and served ice cold with house-made creamers. It is stronger than

espresso, smoother than cold brew, and something most people have never experienced

before.

We're growing from 12 locations to 20+ across Orange County and Los Angeles, and we need

people who want to grow with us.

What a Store Manager Does at Blk Dot Coffee

A Store Manager at Blk Dot Coffee isn’t just overseeing a shift, you are responsible for how the

store runs, how the team performs, and how guests experience the brand.

You set the tone for energy, accountability, and execution. When the store is running well, it’s

because of your leadership. When it’s not, you take ownership and fix it.

This role is for someone who takes pride in running a tight operation, building strong teams,

and delivering a consistently high standard without needing constant oversight.

Your Role

Lead the Team

Build a team that is reliable, engaged, and aligned with expectations.

• Hire, train, and develop team members
• Set clear standards for performance and behavior
• Give real-time coaching and direct feedback
• Address issues early before they become patterns
• Create a culture where people show up prepared and support each other

Own the Guest Experience

• Make sure every guest interaction reflects the brand
• Maintain fast, accurate, and friendly service
• Step in when needed to resolve guest concerns
• Coach the team on how to interact with guests, not just serve them
• Ensure consistency during both slow and peak periods

Run a Strong Operation

• Operate a clean, organized, and efficient store
• Oversee daily operations and shift execution
• Maintain product quality and preparation standards
• Keep the store clean, stocked, and ready at all times
• Ensure compliance with safety and health standards

Manage the Business

• Treat the store like it’s your own
• Build effective schedules based on store needs
• Manage labor, inventory, and waste
• Track store performance and adjust as needed
• Drive consistency that leads to strong financial performance
• Build local brand presence through community engagement and event participation

Develop the Team

• Make the team better over time.
• Train new hires with structure and clarity
• Reinforce product knowledge and standards
• Identify top performers and develop them further
• Hold team members accountable while supporting their growth

What We're Looking For

We’re looking for someone who can lead from the front and operate with consistency.

• 2+ years of management experience in food & beverage, hospitality, or retail
• Comfortable leading in a fast-paced, high-volume environment
• Strong communicator who can give clear direction and feedback
• Organized and able to manage multiple priorities
• Reliable, consistent, and accountable
• Open to feedback and able to adapt quickly
• Coffee experience is helpful but not required

Compensation & Benefits

Starting Pay: $70,305 annually + bonus

Perks:

• 100% employer-paid health insurance premiums
• Free drink + free meal every shift
• Access to team member social events and store celebrations
• Annual team member party
• Ongoing drink creation competitions with your team with rewards and recognition for top ideas
• Employee discount on merch and retail items

Equal Opportunity Employer
Blk Dot Coffee is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected class.