Retail Operations Intern

Job Summary 

The Retail Operations Intern supports the Store Operations team by assisting with projects, reporting, and process improvement initiatives that enhance retail store performance and operational effectiveness across the Batteries Plus network. This role provides hands-on exposure to retail operations, cross-functional collaboration, and corporate business functions while contributing to initiatives that support store teams, improve operational tools and resources, and drive efficiency within store operations.

Essential Duties and Responsibilities 

Operations, Projects & Cross-Functional Support

• Support key project work, including building and organizing an internal information portal for HR-related resources used by store teams.
• Contribute to the management and optimization of our clearance program.
• Collaborate with cross-functional teams to support store operations initiatives.
• Help develop and maintain operational tools, communications, and documentation for retail locations.
• Assist with reporting, presentations, and ad hoc operational projects.

Data, Reporting & Process Improvement

• Assist with labor and payroll reporting, helping analyze trends and identify opportunities for efficiency.
• Support tracking and analysis of key store performance metrics (sales, labor, customer experience, and operational compliance).
• Identify trends, summarize insights, and provide recommendations to support decision-making.
• Participate in evaluating store procedures and identifying opportunities to improve efficiency and reduce friction.

Store Experience & Operational Insight

• Gain in-store operational exposure to better understand day-to-day challenges and opportunities.
• Translate in-store observations into actionable recommendations to improve store processes and execution.
• Support efforts to enhance both the customer and associate experience.

Other Duties

This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.

Education and Experience 

• Currently pursuing a degree in Business, Retail Management, Operations, Human Resources, or a related field, or have an interest in retail store operations.
• Strong organizational skills and attention to detail.
• Analytical mindset with proficiency in Excel or similar tools.
• Excellent written and verbal communication skills.
• Self-starter who takes initiative and is eager to learn.
• Ability to manage multiple tasks in a fast-paced environment.
• Interest in retail operations and supporting frontline teams.

Physical Requirements / Work Environment 

The physical demands required to perform the essential responsibilities of this position are as follows.  Reasonable accommodations, if necessary and/or as required by law, will be made available.

• Regularly required to sit, use hands, talk, and hear; occasionally lift up to 20 pounds.
• Requires close vision and extended use of a computer.
• Regular use of standard office equipment (computer, copier, phone, etc.).
• This role operates in a standard office environment. 

EEOC Statement 

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.