Operations Analyst

About No Meat Factory Inc.

With our extensive expertise in plant-based foods, we’re dedicated to crafting winning products that offer unique flavors and textures, serving as top-notch plant-based alternatives. No Meat Factory products offer outstanding nutritional value, extended shelf life, and full compliance with all food safety regulations.

Position Summary

Reporting to the Director of Finance, the Operations Analyst’s primary responsibilities include but are not limited to ensuring smooth and efficient operational workflows, acting as the primary point of contact and go-to expert for NetSuite, and gathering and presenting key operational data to management. This role involves close collaboration with internal teams to address operational challenges, identify solutions, and develop corrective actions as necessary.

Job Duties:

• Monitor and improve operational workflows to ensure smooth and efficient data transfer into NetSuite.
• Identify inefficiencies and lead process improvement implementation.
• Onboard new items in NetSuite by ensuring key data such as BOMs, routes, raw material codes, and other required details are available.
• Participate in key production-related meetings and ensure activities such as selecting work order numbers, staging materials, and returning materials after production are completed accurately.
• Coordinate cross-departmental projects to support organizational goals and objectives.
• Generate periodic and ad hoc reports for customers and internal departments as needed.
• Analyze operational data to identify trends and opportunities.
• Collect and organize data, presenting it in dashboards and reports to support operational decision-making for internal teams.
• Work closely with the finance team to generate and track KPIs.
• Ensure clear communication and execution of company policies.
• Assist with project management and the implementation of new systems.
• Address operational challenges related to NetSuite as they arise and develop solutions to improve efficiency and reduce costs.
• Ensure minimal disruption to daily operations by coordinating with the NetSuite support team during system issues.
• Assess NetSuite training needs and conduct sessions to ensure key personnel can effectively use the system.
• Identify and implement system enhancements to optimize NetSuite usage.
• Provide recommendations and execute process changes and system updates to improve daily workflows and operations.
• Support internal teams with new hire onboarding by providing training on operational policies and procedures.
• Provide sales support, including account maintenance, customer acquisition, and retention efforts as needed.
• Follow all Food Safety, HACCP, Quality, and Operational procedures as defined in NMF’s Quality Management System.
• Complete other projects and related duties as required.

Qualifications & Experience:

• 3+ years relevant experience in food manufacturing or related industry required.
• Previous experience within an operations, data analysis or equivalent role.
• Knowledge of Food Safety, GMP, and HACCP standards is an asset.
• Advanced proficiency in the Microsoft Office suite is required, including MS Word, Excel, PowerPoint, and Outlook.
• Strong decision-making and analytical skills, with the ability to address and resolve issues with discretion.
• Effective communication skills to engage with all levels of the organization, including internal and external customers.
• Excellent time management skills with the ability to manage competing priorities.
• A customer-centric approach to ensure high levels of service and satisfaction.
• High attention to detail, with the ability to maintain a high level of accuracy and quality.
• Resourceful, adaptable, and able to work collaboratively.

Working Conditions:

• This is a Monday to Friday schedule with hours aligned to the core working hours of the business.
• Overtime, weekends and statutory holiday work may be required from time-to-time.

No Meat Factory Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, protected veteran or military status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. 

Compensation range for this position in Stanwood, Washington: $50,000 - $70,000 annual salary. 

The compensation depends on qualifications and experience. This position is eligible for medical, dental, and vision insurance, accrued paid time off plan annually, personal medical and parental leave, paid holidays, and family care benefits.