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ABOUT THE ORGANIZATION:

The Association of Diabetes Care & Education Specialists (ADCES) is a dynamic professional organization dedicated to empowering healthcare professionals who specialize in diabetes care. Each year, we host one of the country's largest conferences for diabetes education, bringing together thousands of experts, speakers, exhibitors, and thought leaders. If you're passionate about events, logistics, and making a real impact, ADCES is the place to gain hands-on experience that will launch your career.

DESCRIPTION

As the Meeting Services Intern, you'll gain hands-on experience supporting a major hybrid conference attended by over 3,000 professionals and featuring more than 100 exhibiting companies. You will be exposed to all facets of conference operations, including registration, housing, speaker management, website updates, mobile app maintenance, and on-demand educational platforms. You will have the exciting opportunity to travel to Columbus, OH to work onsite at ADCES26, where you will collaborate closely with event vendors, speakers, and industry leaders. In addition to conference travel, you may also have the chance to attend local hospitality industry networking events. Throughout the internship, you will receive mentorship from our experienced Meetings Department team, gaining valuable career-building skills and insights that will help prepare you for a successful career in meetings and events.

Position Details:

  • Duration of Summer Internship: May through September
  • Must be able to commute to the office in downtown Chicago 2-3 days per week.
  • Up to 37.5 hours per week; non‐traditional hours during conference weeks.
  • Availability for overnight travel out of state to Columbus, OH: Sunday, August 2 - Monday, August 10.
  • Hourly, non-exempt position. $18.00/hour, paid bi-weekly. 

 

DUTIES AND RESPONSIBILTIES

  • Track and follow up with over 175 conference speakers and 100 exhibiting companies, including speaker registration and exhibitor housing.
  • Support the management and updates of the conference website, mobile app, and on-demand education platform.
  • Assist with producing event specifications and internal meeting coordination (placing orders, managing changes, overseeing onsite operations).
  • Prepare engagement documents and conference materials.
  • Create and analyze metric reports (registration data, website and app engagement).
  • Maintain the staff travel manifest and communicate travel guidelines.
  • Coordinate office shipments of conference materials and assist with onsite distribution.
  • Provide first-line support for meeting services inquiries via phone and email.
  • Participate in special projects and other duties to support overall conference success.

QUALIFICATIONS

  • Relevant experience in Meeting/Event Planning or Hospitality/Tourism Management; current students (Junior/Senior level) encouraged to apply.
  • Prior work experience with customer service focus preferred.
  • Meeting/Event planning courses or relevant training. 
  • Computer proficiency: Microsoft Office Suite, Adobe Acrobat Professional. Knowledge of Basecamp, Cvent, Passkey are a plus.
  • Strong analytical, teamwork, attention to detail, organizational and time management skills.
  • Ability to adapt to different situations and work on multiple projects at one time.
  • Strong written and verbal communications skills.
  • Customer service oriented, excellent interpersonal skills.
  • Ability to work well both independently, and as a member of a Team.
  • Self-starter who sets priorities, demonstrates follow-through, anticipates, and resolves problems.
  • Ability to demonstrate integrity, maturity, dependability, with positivity and enthusiasm in the performance of responsibilities.

 

PHYSICAL DEMANDS & WORKING CONDITIONS

The position operates within an office environment where a hybrid work schedule is observed. This is not a fully remote position. Must be able to reliably commute to downtown Chicago, IL office 2-3 days per week (Tues-Thurs). The nature of this role may require extended hours and/or working non-traditional hours to fulfill job responsibilities. Availability to participate in overnight, out of state travel with the Meetings Department to attend and assist on site at ADCES’s Annual Conference – ADCES26, in Columbus, OH required. Expected travel dates are Sunday, August 2 - Monday, August 10, 2026. 

Nature of work requires the ability to operate standard office equipment. Requires ability to communicate and exchange information, collect, compile, and prepare work documents, set‐up and maintain work files. 

 

HOW TO APPLY:

Interested candidates should submit their resume to Human Resources at hr@adces.org.

The Association of Diabetes Care & Education Specialists is located at 125 S. Wacker Drive, Suite 600, Chicago, IL 60606.

ADCES is proud to be an Equal Opportunity Employer. We encourage and support diversity in our workforce.