Community Investment Intern

Reports To: Manager of Community Investment

FLSA Status: Non-Exempt (Hourly)

Travel Required: No

Internship Assignment: This summer internship is a hybrid role supporting the Community Investments Team. The intern will be required to work onsite on Tuesdays, and optional in-office hours on Fridays. The internship will begin in June and is scheduled for up to 20 hours per week, with a maximum total of 200 hours. Interns may not exceed 20 hours per week. The recommended schedule is 20 hours per week over 10 weeks.

Position Summary 

The Community Investment Programs Intern will support The Greater Boston Food Bank Takeda Center for Community Health & Nutrition’s Programs team by assisting with data collection, validation, and reporting across direct distribution programs. The intern will work with client management systems including Oasis and Salesforce (SF) to ensure accurate and timely data entry. This role will develop technical skills in data management, reporting, and cross-functional communication while strengthening partner engagement and accountability. 

Role & Responsibilities

• Extract client-level and programmatic data from Oasis, GBFB’s client management system, on a weekly and monthly basis to support reporting deadlines.
• Accurately enter and reconcile data into Salesforce (SF), ensuring consistency across platforms and alignment with reporting standards.
• Review Monthly Service Report (MSR) submissions from Program Partner sites for completeness, accuracy, and timeliness; identify discrepancies and flag inconsistencies.
• Communicate professionally with Program Partner sites via email and phone to follow up on missing, incomplete, or inaccurate data submissions.
• Maintain organized digital records of data imports, corrections, and follow-up communications to support audit readiness and reporting transparency.
• Collaborate with the Takeda Center’s Programs team to streamline data workflows and improve efficiency in data collection processes.
• Participate in team meetings and contribute to continuous improvement discussions related to data quality and reporting systems.
• Maintain confidentiality and integrity of sensitive client and partner information at all times.
• All other duties as assigned.

Skills & Qualifications

• Current undergraduate or graduate student pursuing a degree in Public Policy, Data Analytics, Social Work, Nonprofit Management, Business, or a related field.
• Strong attention to detail with demonstrated accuracy in data entry or administrative work.
• Proficiency in Microsoft Excel (e.g., sorting, filtering, basic formulas) and comfort learning new software systems.
• Interest in data management, nonprofit operations, or community-based programming.
• Strong written and verbal communication skills, with the ability to follow up professionally with external partners.
• Ability to manage time effectively and meet deadlines in a part-time (10-15 hours/week) capacity.
• Demonstrated ability to handle confidential information with discretion.
• Comfortable working both independently and collaboratively in a hybrid environment.
• Demonstrates the required digital competencies that result in the effective usage of the full range of digital technologies at GBFB.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to work in an office environment. 
• Ability to sit for up to 3 hours at a time.
• Ability to lift up-to 25 pounds with or without assistance.
• Ability the use of hands for simple grasping and fine manipulations.
• Ability to travel based on business needs. 

Work Location

• Hybrid: This role follows a hybrid schedule working in accordance with GBFB’s hybrid work policy on the team’s designated days. This schedule is subject to change based on the organization’s mission to end hunger.

Affirmative Action/EEO Statement

GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms  and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.