Operating System Manager
IT Endpoint Manager
Posting Details
POSTING INFORMATION
Internal Title
Operating System Manager
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
TEC06
Level
Department
IT Classroom Support
Job Purpose
This role manages the planning, deployment, configuration, and lifecycle governance of operating systems, applications, and enterprise deployment platforms used across faculty and staff workstations, academic labs and classrooms, administrative systems, and shared campus computing environments.
Minimum Requirements
A Bachelor’s degree in Computer Science or related field and 4 years experience in desktop deployment and management or any equivalent combination of education, training and experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Extensive knowledge of systems planning and design, deployment software, operating systems, firewall management, and networking. Thorough knowledge of all server types (database, web, application, distribution, and print) and multiple operating systems including Windows, MacOS, and Linux. SCCM, JAMF, and MDM experience are a must. Must possess excellent project management skills, as well as excellent verbal, written and interpersonal skills.
Additional Comments Regarding Position
Must be willing to work flexible hours when needed. Must participate in on-call afterhours support. Must be able to carry at least 30 lbs and climb up ladders, stairways.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary
*$66,400 - $83,549
Posting Date
03/11/2026
Closing Date
03/25/2026
Benefits
- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2026039
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting
https://jobs.cofc.edu/postings/17746
Job Duties
Job Duties
Activity
Provide leadership, direction, and oversight for the university’s endpoint management program supporting desktops, laptops, and mobile devices across campus. Establish standards, policies, and long-term plans for endpoint operating systems, device management platforms, software deployment, and lifecycle management in support of a modern IT environment. Ensure services align with institutional priorities while maintaining reliability and strong security practices. Identify opportunities to streamline endpoint provisioning and management processes by leveraging available tools, automation, and vendor capabilities.
Essential or Marginal
Essential
Percent of Time
30
Activity
Supervise and mentor endpoint management staff responsible for system deployment and device management services. Assign and prioritize work, establish performance expectations, conduct evaluations, and support professional development. Provide technical leadership and guidance to ensure consistent testing, implementation, and service delivery of current and emerging endpoint technologies.
Essential or Marginal
Essential
Percent of Time
20
Activity
Ensure endpoint systems comply with industry standards by implementing and maintaining patch management processes, security controls, and configuration policies. Lead efforts to remediate endpoint vulnerabilities, monitor device compliance, and coordinate with IT teams (Networking, Information Security, Support Services) to maintain a secure endpoint environment.
Essential or Marginal
Essential
Percent of Time
15
Activity
Provide planning, analysis, testing, and implementation of deployed software. Oversee and participate in the deployment of endpoint systems supporting campus offices, classrooms, and labs. Coordinate operating system deployment, device provisioning, and software installation processes to ensure reliable and consistent delivery of endpoint services. Provide technical support to clients in a timely, professional, and accommodating manner.
Essential or Marginal
Essential
Percent of Time
20
Activity
Develop and maintain technical documentation, operational procedures, and configuration standards for endpoint management systems and services. Ensure documentation related to device management platforms, deployment processes, patch management, and endpoint configurations is accurate and accessible to IT staff. Promote consistent documentation practices that support operational continuity, knowledge transfer, and effective service delivery.
Essential or Marginal
Essential
Percent of Time
10
Activity
Research and evaluate emerging endpoint technologies and and tools to enhance service delivery and operational efficiency. Participate in cross-functional IT projects, provide technical expertise for campus technology initiatives, and contribute to planning efforts that impact endpoint infrastructure and services.
Essential or Marginal
Essential
Percent of Time
5