Gaming Sales Manager

Gaming Sales Manager

Location: Miami, FL (On-site)
Job type: Full-time

Job Overview

Pro-Play Games is seeking a Sales Manager to lead day-to-day sales operations at our Miami retail location. This role is responsible for driving revenue, managing the sales floor team, maintaining excellent customer experience, and ensuring strong product knowledge across all trading card game categories. The Sales Manager will help coordinate promotions, manage inventory awareness, and maintain a high-energy retail environment that reflects the competitive gaming community we serve.

This position requires consistent availability for nights and weekends, as these are peak business hours for tournaments, events, and retail activity. The ideal candidate is highly organized, comfortable leading a team, and experienced in retail sales, preferably within hobby games or trading card games. Responsibilities include staff supervision, sales performance tracking, merchandising oversight, customer engagement, and supporting in-store events that drive traffic and repeat business.

Key Duties and Responsibilities

• Develop and implement sales strategies to meet company revenue targets.
• Manage client relationships with publishers, distributors, and retail partners.
• Identify and pursue new sales opportunities and partnerships.
• Lead and mentor sales team members to achieve performance goals.
• Prepare forecasts, sales reports, and market insights for leadership.

Requirements

• 4+ years of experience in sales management, preferably in gaming, retail, or entertainment.
• Proven track record of achieving or exceeding sales goals.
• Excellent communication, negotiation, and leadership skills.
• Ability to analyze trends and adapt strategies accordingly.
• Proficiency in CRM and sales tracking tools; Google Workspace proficiency required.
• Ability to travel for events and industry meetings.

Benefits

• Competitive salary based on experience + performance-based bonuses.
• Career growth in a leading company within the TCG industry.
• Health, dental, vision, and 401(k) benefits available.
• Paid time off and flexible working arrangements.
• Travel opportunities to select major conventions and industry events.
• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision/Dental insurance

Language:

• English (Required)
• Spanish (Preferred)

Shift availability:
 

• Night Shift (Required)
• Weekend Shift (Required)
   

About Us

About Pro-Play Games

Pro-Play Games (PPG) is a leading gaming and collectibles retailer and events organization dedicated to building community through competitive play and exceptional customer experience. From our retail storefront to large-scale national events, our team supports thousands of players, collectors, and hobbyists each year.

At PPG, we pride ourselves on operational excellence, strong team collaboration, and a fast-paced environment where processes matter and people make the difference. As we continue to grow, we are investing in scalable systems, strong leadership, and team members who are detail-oriented, proactive, and committed to continuous improvement.

Joining Pro-Play Games means being part of a passionate, high-energy team that values:

Teamwork and accountability

Integrity and professionalism

Community and customer focus

Growth and continuous improvement

In addition to core responsibilities, all team members are expected to support and promote an ethical, respectful, and compliant workplace culture. This includes acting with integrity, maintaining confidentiality, treating others with respect, and speaking up when concerns arise. Pro-Play Games is an equal employment opportunity employer and does not discriminate against any qualified individual on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or local law.