Dockside Ambassador

Bike Ferry Dockside Ambassador
 

The Island Line Bike Ferry is Vermont's only bike ferry service and one of a few in the entire country. This destination is one of the most scenic in the world, bringing cyclists and pedestrians across "The Cut", a 200-foot gap on the beautiful Colchester Causeway. With Burlington 10 miles to the south and South Hero 3 miles to the north, the Bike Ferry is the Island Line connection for locals, tourists, and traveling cyclists.  The Bike Ferry is a 45-foot pontoon boat designed to carry passengers and bikes.

POSITION OVERVIEW

The Bike Ferry Dockside Ambassador is the greeter and face of Local Motion  on the Causeway at the Bike Ferry landings  during operating hours. The Ambassador manages the flow of passengers waiting to board the ferry, explains procedures, solicits donations and provides helpful information about the area and about Local Motion.  The Ambassador is part of the 4-person Bike Ferry Crew that also includes the Ferry Captain, Deckhand, and a volunteer Ambassador. On busy days and at the Captain’s discretion one of the two Ambassadors may be deployed to the South Hero landing to assist with passengers boarding there.
 

RESPONSIBILITIES

Duties include, but are not limited to:

• Greeting passengers and explaining loading and safety protocols
• Providing information about the ferry, the area, and Local Motion (training provided)
• Encouraging donations to support the ferry operations
• Managing the flow of passengers boarding the ferry
• Working in conjunction with Deckhand and Captain, as well as volunteers, to ensure exceptional customer service
• Troubleshooting shoreside issues 

QUALIFICATIONS

• Willingness to work outdoors in all weather conditions
• Ability to access the Bike Ferry site on the Colchester/South Hero Causeway (from either side) by bike or foot
• Weekend availability
• Strong interpersonal and communications skills
• Ability to interact positively and patiently with the public 
• Team-oriented, displaying a friendly, enthusiastic and helpful demeanor
• Passion for promoting biking and walking
• Knowledge of and experience with cycling, regional trails, and recreation opportunities in the Greater Burlington area desirable, not required
• Ability to speak French a plus
   

REPORTING

The position reports to the Director of Services, however during business hours the Bike Ferry 

Captain is the on-site person in charge of the Crew to ensure the safety of passengers, volunteers, 

the Crew, and themselves.
 

HOURS

The Dockside Ambassador shifts are 9am-6pm Saturday and Sunday, 9am-5pm on Friday. 

The Dockside Ambassador typically works 1-2 shifts per week.

WAGE

Starting wage is $18 per hour.
 

APPLY

Send your letter of interest, resume, and three references to jobs@localmotion.org with “Dockside Ambassador” in the subject line.

About Local Motion

Local Motion is Vermont's statewide advocate for active transportation, vibrant communities, and safe streets. Based in Burlington, Vermont, we work at the local and state levels to support better roads and trails for biking and walking, and rolling, teach bike skills through training programs for children and adults, collaborate with government to improve on-road safety, and inspire and support local advocates across Vermont to become leaders for better biking, walking, and rolling in their communities.  We also rent bikes to the public at our Trailside Center, generating revenue to support our advocacy work, and operate the Island Line Bike Ferry connecting the Burlington area to the Champlain Islands. 

We strive for an inclusive work environment where each person feels welcomed, respected, supported, and valued as a team member. Join Local Motion and help us make it safe, accessible, and fun for everyone to bike, walk, and roll in Vermont!
 

*****
 

Local Motion is an Equal Opportunity Employer. 

We are looking for candidates who will contribute to the diversity and excellence of the organization.