Medical Assistant

Location: 
Department: Clinical
Reports To: Operations Manager 
Employment Type: Full-Time

Position Summary

The Medical Assistant supports the daily clinical operations of the Mason office by assisting providers, preparing patients for appointments, performing clinical tasks, and ensuring a positive, efficient patient experience. This role is essential in maintaining smooth clinic flow while providing compassionate, high-quality patient care.

Key Responsibilities

Greet and room patients; obtain and document vitals, medical history, medications, and chief complaints.

Assist providers during examinations and in-office procedures.

Prepare, clean, and stock exam rooms and clinical areas to ensure readiness for patient care.

Perform clinical tasks such as bandage changes, suture removals, nail tray setup, and other podiatry-related tasks as trained.

Manage patient communications including returning calls, reviewing voicemails, and documenting all interactions in the EMR.

Support x-ray imaging workflows (if applicable and trained).

Ensure accurate and timely charting in the EMR.

Maintain clinical supplies, monitor inventory levels, and communicate replenishment needs.

Follow all infection control, HIPAA, and OSHA guidelines.

Support front desk and administrative tasks as needed to ensure smooth office operations.

Assist with provider schedule flow, patient movement, and daily clinic efficiency.

Qualifications

High school diploma or equivalent required.

Medical Assistant certification preferred but not required.

Previous experience in a medical office strongly preferred, podiatry experience a plus.

Strong communication, patient interaction, and customer service skills.

Ability to multitask in a fast-paced environment.

Basic EMR skills; ability to learn internal systems quickly.

Reliable, professional, and team oriented.

Schedule

Typical schedule: Monday–Friday during business hours.

Occasional travel to nearby offices for coverage will be required.

Benefits

Medical, dental, and vision insurance

PTO and paid holidays

EEOC 

Ohio Foot and Ankle Specialists is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.