Student Success Navigator (QEP0
CVCC
Student Success Navigator (QEP)
SALARY See Position Description LOCATION Phenix City, AL
JOB TYPE Full-Time JOB NUMBER 2026-05
COLLEGE/DIV CVCC-501121-Quality Enhancement Program
OPENING DATE 02/18/2026
CLOSING DATE 3/4/2026 11:59 PM Central CAMPUS LOCATION Chattahoochee Valley Community College
Position Summary
NOTE: CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.
Under the general direction of the Director of QEP (Quality Enhancement Plan) and Student Services, the employee conducts intrusive advising/coaching for students, provides workshops, develops academic plans and educational goals withstudents, and assists in the Career Center.
Salary: Appropriate placement on Salary Schedule E4 05 ($35,390-$51,793), which is based on years of directly related full-time experience.
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submita completed online application packet through the online application system by the deadline date in order to be considered for this position. It is the responsibility of the applicant to ensure his or her application
packet is complete. Incomplete application packets will eliminate the possibility of an interview.
A complete application packet consists of the following:
- Online employment application
- Cover letter
- Current resume
- Copies of all college transcripts
Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employees, verifying employment experience to meetminimum required qualifications and for appropriate placement on the salary schedule. Letter(s) must include employment dates, employment status, andjob title, and be on official letterhead with an authorized signature.
Completion of all sections of the online application is required. Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications. Degrees must be posted on transcripts.
Unofficial transcripts are acceptable for applications; however, official
transcripts may be requested by the College prior to extension of an employment agreement to the successful candidate. Incomplete application packets will eliminate the possibility of an interview. It is the responsibility of the applicant to ensure his or her application packet is complete. Once submitted, allapplication materials become the property of CVCC. Only applications received during the period of the announcement will be considered. NO PHOTOS, please. Requests for copies of application materials, including transcripts, will be denied by the College.
Anticipated Start Date: As soon as possible, or as negotiated.
Essential Duties and Responsibilities
- Maintain regular and predictable attendance.
- Work flexible hours to accommodate the students' needs.
- Work with students in cohort-assigned classes.
- Hold weekly meetings with assigned students and provide proactive
advisingin person, virtually, and electronically. Coordinates communications to students utilizing intentional advising
plans that engage students regarding personal and
professional goals, course scheduling, core major
requirements, and academic resources. - Assist in
the development of student success initiatives. - Facilitate student success workshops.
- Facilitate workshops and training sessions for faculty and staff.
- Assess students' needs and refer students to the appropriate support
servicesat the College, and assist them in scheduling appointments. - Develop academic plans and establish educational goals with students.
- Interpret career assessment data to assist students in career exploration and planning.
- Assist in
the Career Center. - Document all services and student contacts in a timely fashion.
- Complete and submit all federal, state, and local documents as required.
- Assist with student advising, registration, pre-college orientation, and retention of students.
- Serve on various College committees as assigned.
- Perform other duties as assigned by the Director of QEP and Student Success, the Associate Dean of Student Development and Success, the Dean of Students and Campus Services, or the President.
OTHER DUTIES AND RESPONSIBILITIES:
- Adhere to all policies and procedures set forth by the College.
- Maintain confidentiality of identified sensitive information and departmental information.
- Remain current in and enhance professional knowledge and skills through professional development and continuing education.
- Interact with and serve diverse student and employee populations in a courteous and friendly manner.
- Adhere to College standards of professionalism and confidentiality, including courteous and friendly interaction with other CVCC employees.
- Maintain appropriate work hours as outlined in State and College policies and assigned by a supervisor or dean.
- Recruit potential students, both traditional and nontraditional, to the
College, and assist in retention efforts. - Represent the institution in a positive manner.
- Participate in registration, pre-college orientation (NSE), and other college events as assigned.
- Serve on committees as assigned.
- Participate in
graduation and other college activities. - Participate in
the College's planning process - Perform other
duties as assigned.
Qualifications
- Bachelor’s degree from a regionally accredited institution
- One (1) year of full-time experience in education, student personnel, counseling, or a related field.
- Self-motivated with demonstrated leadership and management skills who
enjoys working with students, faculty, staff, and the general public - High degree of workplace professionalism
Strong work ethic and ability to work independently
Proficiency in public speaking
before both small and large groups - Ability to work a flexible, nonstandard work week
- Effective oral and written communication skills; proficiency in the English language
- Strong computer skills; proficient use of the Microsoft Office
suite
Preferred Qualifications:
- Experience with career exploration
- Experience with Banner software
- Experience with academic advising and academic support services
Application Procedures/Additional Information
All correspondence with applicants regarding this search process will be sent via email.
Applicants must meet the minimum qualifications indicated on this vacancy announcement and must submit a complete application packet via the online application process by the deadline in order to be considered. PLEASE DO NOT UPLOAD PHOTOS.
The online application link is found on the employment page of the College's website at: https://www.cv.edu/about/leadership/human-resources/ and https://www.schooljobs.com/careers/accs/chattahoochee.
Applicants who failto submit all required information will be disqualified. Only applications received during the period of thisannouncement will be considered. The College will not incur the cost of applicants' interviewexpenses.
Applicants desiring reasonable accommodations for the interview are encouraged to request such accommodations when contacted for an interview appointment.
The College reserves the right to fill the position within one year of the stated anticipated startingdate or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.
All male applicants between the ages of 18-26 must provide proof of Selective Service Registration
Inaccordance with Alabama CommunityCollege System policy and guidelines, the applicant selected for employment willbe required to sign a consent form for a criminalbackground check. Employment will be contingent upon receipt of a clearance notification from the criminalbackground check.In the event a conviction for a felony or any crimeinvolving moral turpitude is found, the procedures established for the Board of Trustees policy concerning criminal background checks willbe followed.
Chattahoochee Valley Community College (CVCC) isan active participant in the Employment Eligibility Verification Program (E-Verify), which electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by CVCC will be subjectto the E-Verify process pursuant to Act. No. 2011-535.
CVCC is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. CVCC will make reasonable accommodations for qualified candidates or employees. CVCC reserves the right to withdrawn this announcement at any time prior to the awarding.