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The State of Connecticut, Department of Emergency Services and Public Protection (DESPP) is hiring a skilled clerical professional to join the Division of Emergency Management and Homeland Security (DEMHS) as a Processing Technician! 

If you have experience working in an office setting with clerical duties and are skilled in meeting (or exceeding) deadlines withing a fast-paced work environment, we invite you to explore this opportunity to join our administrative team! 

POSITION HIGHLIGHTS 

  • SHIFT: This position is full-time, 40 hours per week, first shift.
  • SCHEDULE: 8:00 AM - 4:30 PM, Monday through Friday.
  • LOCTION: Hybrid position, centrally located in Middletown, CT.

BENEFITS AND BALANCE AT THE STATE OF CONNECTICUT 

As an employee, we can offer you:

  • Industry leading health benefits, including medical and dental coverage;
  • Extensive retirement plan and supplemental offerings;
  • Paid time off - including 13 paid holidays per calendar year;
  • Professional growth and paid professional development opportunities; and
  • A work culture that promotes a healthy work-life balance to all employees!

Visit our State Employee Benefits Overview page to learn more!

In addition, the State as an employer puts an emphasis on:

  • Providing limitless opportunities;
  • Hiring for diversity and fresh perspectives;
  • Performing meaningful work and;
  • Encouraging a healthy work/life balance!

New to Connecticut? Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to beautiful state parks and forests, to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about our great state here. 

YOUR ROLE

A primary mission area of the Division of Emergency Management and Homeland Security (DEMHS) is enhancing community preparedness across Connecticut. This includes working with local municipalities, tribal governments, school districts, non-profit organizations, regional partnerships, and regional planning organizations to plan for all-hazard situations and utilize financial resources to sustain and grow local capacity and capability before, during, and after a disaster event. 

In this role, you will support programmatic management and administration of several federal, state, and private emergency management and homeland security grants and planning initiatives that ensure Connecticut is prepared for any type of emergency or disaster.

As a Processing Technician with DEMHS, you will:
 

  • Perform the most complex duties related to an agency’s clerical processing functions;
  • Examine incoming materials for accuracy, completeness and conformance to state statutes and regulations;
  • Make corrections and/or additions;
  • Devise follow up procedures to efficiently and effectively carry out activities;
  • Initiates and maintain communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives;
  • Interpret and apply state statutes and regulations relating to the particular processing service;
  • Make decisions as to case status, transaction permissibility or admissibility;
  • Respond to internal and external inquiries for information and assistance;
  • Other duties as assigned. 
  • More details can be found in the class specification. 

This job is for you if: 

  • You thrive in managing complex clerical workflows and can independently oversee processing tasks. 
  • You’re skilled at reviewing documents for accuracy and compliance with laws and procedures. 
  • You’re highly organized and can maintain systems to support efficient operations. 
  • You deliver clear, professional customer service across multiple platforms. 
  • You learn new processes and systems quickly with minimal training. 
  • You want to do work that matters to build a better Connecticut!

ABOUT US 

DESPP is committed to protecting and improving the quality of life for all by providing a broad range of public safety services, training, regulatory guidance, and scientific services utilizing enforcement, prevention, education and state of the art science and technology. DESPP is structured on three key Strategic Pillars created by Commissioner Ronnell Higgins.

1. Operational Efficiency, Efficacy and Excellence

  • Making decisions through the thoughtful and informed use of data
  • Challenging the "that's the way it's always been done" construct—i.e., thinking outside the box as to how we can improve
  • Constantly seeking better results

2. Shared Fiscal Responsibility

  • Recognizing our collective responsibility to steward the agency's resources
  • Realigning planned budgetary actions to ensure that they are in taxpayers' interests
  • Preparing together for potential budget stresses and fiscal challenges

3. Ethics and Accountability

  • Critically and constantly measuring our practices against our policies
  • Performing quarterly performance evaluations agency-wide to measure success and flag areas needing improvement
  • Regularly engaging external partners for feedback and assessments
  • Opening our doors to Connecticut students and workers for apprenticeships, internships, and career pathways

Department of Emergency Management and Homeland Security 

DEMHS is charged with developing, administering, and coordinating a comprehensive and integrated statewide emergency management and homeland security program that encompasses all human-made and natural hazards, and includes prevention, mitigation, preparedness, response, and recovery components to ensure the safety and well-being of the citizens of Connecticut.

You may learn more about the DESPP divisions and access their individual websites here.

START WITH US. STAY WITH US. GROW WITH US.