Store Associate

Why Join JAXXON?

JAXXON is a fast-growing men’s jewelry and lifestyle brand, known for its premium chains and explosive YouTube podcast featuring top athletes and celebrities. Blending modern style with timeless craftsmanship, this OC-based brand sells high-quality jewelry directly to consumers without industry markups.

Role:

Store Associates will play a foundational role as a part of the flagship team for JAXXON’s first retail store, helping set the standard for an exceptional customer experience and flawless daily execution. You will thrive in this role if you bring a strong sense of ownership, a customer-first mindset, and commitment to delivering a premium in-store experience.

What We Are Looking For:

• A genuine passion for style, jewelry, and JAXXON’s brand
• A client-first mindset—you love connecting with people, making them feel confident, and creating memorable moments
• High energy with attention to detail —you move with drive while maintaining precision and poise
• A collaborative team player
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Retail or sales experience is a plus, but not required—attitude, presence, and professionalism matter most
• Bonus points if you’re social media savvy and have a strong eye for aesthetics

Essential Responsibilities:

Customer Experience

• Show warmth, energy, and authenticity across all customer interactions starting the moment they walk in the door
• Guide customers through purchasing decisions with personalized recommendations, styling advice, and understanding of our products
• Champion JAXXON’s brand identity and culture and ensure a premium in-store experience
• Maintain strong product knowledge and uphold high service standards, including knowledge of promotions, test merchandise, and advertising efforts

Operational & Team Excellence

• Execute all transactions with precision and integrity —sales, exchanges, returns, warranties, and special orders – while following company policies
• Execute procedures for opening/closing, restocking, organization, security, and others as needed to maintain smooth operations within the store
• Work collaboratively with fellow associates, leaders, and cross-functional partners
• Communicate customer feedback and insights for the improvement of the store and customer experience
• Engage in team meetings, training sessions, and performance check-ins

Qualifications & Skills:

• High school diploma or equivalent
• Strong interpersonal and communication skills
• Strong work ethic, time management skills, and personal accountability
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record
• English proficiency

Extra Perks

• Generous employee discount
• Jewelry & watch giveaways
• Store performance incentives
• Fun team events

Schedule:

To ensure a balanced schedule and meet the operational needs of the store, employees are expected to maintain open availability for staffing across peak days and weekends. With the holidays being a key sales period, all store employees must be available to work during the holiday season from the week of Thanksgiving (including Thanksgiving weekend and Black Friday) through the first week of January.

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Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment: Jewelry retail store setting; tasks are regularly performed without exposure to adverse environmental conditions; frequent interaction with staff and customers.

Conditions of Employment:

JAXXON seeks to provide a safe and healthy environment for the entire organization. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check
• Legal Right to work in the United States
• Smoking and Tobacco Policy
• Drug Free Environment

As an Equal Opportunity Employer, JAXXON does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.