Night Program Assistant at Otto's Place

At Compass, EVERYONE DESERVES A HOME. 

Why Compass? Working for Compass is a way to make real, positive change in people’s lives. 

Compass Housing Alliance believes that everyone deserves stability, growth, and community and that can only be fulfilled when everyone has safe, affordable housing. Whether we work in direct service or in support of the mission in administration and operations, we’re all seeking to better our community. We’re looking to welcome people to our team that are passionate, skilled, and enjoy a little light-heartedness in their work environment. We recognize the value that different perspectives and cultures bring to the organization and consider the diversity of staff, guests, residents, and community partners to be an important asset. 

Operating at 15+ locations in Seattle, Auburn, Renton & Shoreline. 

ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). 

ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s Hope Team.

LOCATION: Pioneer Square Neighborhood (Seattle, WA)

REPORTS TO: Shift Supervisor and Program Coordinator

FLSA STATUS: Non-Exempt

SCHEDULE: Sunday-Thursday, 12am-8am; with staff meetings every other Thursday 1pm-2pm

MEAL PERIOD: Paid (30-minutes)

SALARY RANGE: $26.25 per hour (Step 1*) including the $1.75 overnight shift differential
   *Step 2: 2.5% increase after a consecutive year of employment 

FULL TIME BENEFITS INCLUDE: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 12 Paid Holidays, Retirement Plan, Employee Assistance Program. 

QUALIFICATIONS: 

   KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.
• Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills.
• Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.
• Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed.
• Ability to work in a fast-paced environment with frequent interruptions and crisis situations.
• Ability to set and maintain boundaries in a professional manner.
• Ability to follow agency policy and procedures to maintain safety and security within the facility.
• Follow sound interpersonal boundaries and emotional intelligence. 
• Relate openly and comfortably with people from all backgrounds while valuing different points of views. 
• Promote a team environment that values, encourages, and supports differences.
• Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.
• Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions.
• Strong problem-solving skills are required to be successful in this role. 
• Aptitude for learning new technology skills with Microsoft products and other internet-based software. 
• Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier).

   EDUCATION AND/OR EXPERIENCE

• At least 1 year of experience in a social/human service setting, preferred.
• Awareness and/or training around belonging, compassion, and meeting people where they are, preferred.
• Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred. 
• Experience working in an environment where language may be a barrier, preferred.
• Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). 
• Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in human/social services or related field would be a complement to the required experience. 

   PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to talk and listen. 
• The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds.
• Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.
• Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. 
• In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.

HOW TO APPLY? 

Complete an application today at: https://recruiting.paylocity.com/recruiting/jobs/Details/3761757/Compass-Housing-Alliance/Night-Program-Assistant-at-Ottos-Place 

EQUAL EMPLOYMENT OPPORTUNITY 

Compass Housing Alliance maintains practices and policies that eliminate barriers to equal employment opportunity and strives to ensure that applicants and employees are treated without regard to race, color, religion, creed, sex, sexual orientation, age, national origin, citizenship or immigration status, gender identity, genetic information, honorably discharged veteran or military status, marital status, status as a victim of domestic violence, sexual assault or stalking, political ideology, sensory, physical or mental disability, caste status, the use of a trained service animal by a person with a disability and all other groups protected by law. Compass’s policies and practices are intended to promote diversity and equal employment opportunity in all aspects of employment, such as: recruitment, selection, compensation, hours of work, work schedules, benefits, training, retention, promotions, demotions, transfers, advertising, layoff, and termination. All employees of the agency are required to comply with the provisions of these policies. Failure to do so may result in disciplinary action up to and including termination of employment. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.