Management Support Supervisor

DESCRIPTION OF RESPONSIBILITIES AND DUTIES:   

Management Support Supervisor- 75%

• Provides direct supervision of five staff members
• Assures documentation is performed correctly; patient encounters are billed appropriately; income eligibility is determined accurately
• Assigns management support responsibilities and schedules replacement coverage for clinics and front desk when staff are out
• Develops and/or revises work procedures
• Conducts annual performance evaluations on management support staff
• Initiates disciplinary procedures if necessary
• Implements program changes as required by policy or program directives and mandates from the state
• Instructs and supervises the maintenance of all clinical records following guidelines as to the retention and disposition of records; set up policies and guidelines as to proper handling of clinical records for management approval and enforcement; maintain an electronic shared drive which tracks medical records; keep abreast of changes involving patient information release and be responsible for dispensation.
• Reviews and approves employees’ hours worked as well as leave requests in MUNIS
• Approves time studies for management support staff
• Updates eligibility standards and fee charges annually
• Represents management support staff on the Management Team. The team meets bi-weekly to give program updates, discuss and address health department issues

Personnel Officer- 15%

• Maintains and carries out all personnel duties as mandated by the Office of State Human Resources as well as county guidelines
• Posts all job vacancies and reviews all applications for qualifications determination
• Assembles a panel to conduct interviews 
• Processes new hire paperwork as well as permanent status, salary increases, etc.
• Provides general orientation training for all new employees
• Manages the NeoGov personnel system for the department
• Verifies licensure credentials and maintains a tracking system of when credentials expire; obtains current copies
• Serves as HIPAA Security Officer for the agency; responsible for developing and maintaining the agency’s security policies and procedures to protect the confidentiality, integrity, and availability of EHR systems and PHI

Other administrative duties- 8%

• Provides administrative support to the Health Director which includes the preparation of Board of Health meeting materials and taking minutes
• Prepares agenda and meeting minutes for Management Team meetings
• Maintains contracts and keeps an up-to-date spreadsheet of all contracts-date entered and date of expiration
• Posts checks received by mail to the check log
• Prepares deposit and delivers to the bank
• Serves as administrator for Patagonia, NCID, NCIR, NCHIE, and various insurance companies. This entails granting access permission, resetting passwords, providing training, etc.
• Prepares bad debt write off and debt set off and submits to the Board of Health for approval; following approval, this position adjusts each account, verifying the write-off amount
• Serves as the Local Child Fatality Prevention Team Review Coordinator

Vital Records- 2%
 

• Serves as a deputy registrar; reviews and signs electronic death certificates
• Completes home birth certificates and green/home burial certificates when necessary
• Processes disinterment/reinterment permits
• Processes burial transit permits
• Assists Person County residents with Vital Records questions/requests

Minimum Education and Experience Requirements

Required Minimum Training:
 

• Graduation from a four-year college or university and one year of experience in personnel, budgeting, research or administrative management; 
• or an equivalent combination of training and experience.

Additional Training / Experience:
Experience in supervision, billing procedures, as well as experience in public health is preferred.

Special Certifications and Licenses

• Valid Driver’s License.

Person County conducts pre-employment screening on candidates.  Job offers are conditional pending the following:

• A pre-employment drug screen for all candidates. Positions designated by Person County as Safety Sensitive are also subject to random drug and alcohol testing.
• A background check for all candidates.  Some positions also require a credit check.
• Additional screening and testing required for some positions.
• Within 3 days of the start of your employment with the County, you must be able to provide proof of your eligibility to work in the US.

Person County Government is an Equal Opportunity/E-Verify Employer