User Research Intern - Summer 2026
User Research Intern – Summer 2026
Location: Bolingbrook, IL | Pay: $25/hour | Schedule: Full-time, hybrid
About Wi-Tronix
At Wi-Tronix, we’re redefining how the rail industry moves forward. Our mission is bold: to keep people safe and transform rail through innovation. Working here isn’t just a job—it’s a calling to make a real impact.
Why Join Us?
- Be part of a mission-driven company revolutionizing rail technology.
- Work with cutting-edge tools and a collaborative, agile team.
- Experience a culture that values innovation, ownership, and making things happen.
What You’ll Do
A User Research Intern at Wi-Tronix will lead a set of foundational user research studies aimed at improving our understanding of customer workflows and validating early product concepts. They will also help formalize our user research practice by establishing scalable processes, methods, and standards that integrate into our product operating model.
What We’re Looking For
- Graduate student for the full 2026/2027 academic year, GPA of 3.0 or higher required.
- Strong qualitative and quantitative user research skills with experience conducting interviews, usability tests, and synthesizing insights into clear findings.
- Ability to define and operationalize research processes, including approaches, templates, and standards that can be scaled across the product organization.
- Experience producing foundational research artifacts such as user archetypes, journey maps, service blueprints, and other models that inform product strategy and design.
- Strong organizational and time management skills.
- Strong communication and willingness to learn infrastructure.
- A problem-solving mindset and passion for quality.
- Willingness to take initiative, embrace ambiguity, and learn fast.
- Interest in technology and innovation; enthusiasm for rail or transportation is a plus.
What You Can Expect
- 3-month summer internship, Monday–Friday, 8am to 5pm
- Hybrid office schedule - Tuesday, Wednesday, and Thursday in office.
- Casual dress and a strong, inclusive company culture.
- Professional development: technical, industry, and soft skills training.
- Scaled Agile Framework (SAFe) training.
- Networking opportunities at all levels, including leadership.
- A dedicated mentor and manager for your success.
- A meaningful project and internship reflection presentation.
Wi-Tronix is proud to be an Equal Opportunity, Affirmative Action, E-Verify, and Drug-Free Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. If you need reasonable accommodation for any part of the application process due to disability, please inform us at michele.hughes@wi-tronix.com so that we can discuss the appropriate alternatives available. Wi-Tronix does not review unsolicited resumes from recruiters or search firms.