Intensive Case Manager
Horizon House, Inc. is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse. Horizon House is Pennsylvania’s oldest psychiatric rehabilitation agency. Since 1952, we have been dedicated to helping people with mental illness, drug and alcohol addictions, developmental/intellectual disabilities, and homelessness to stabilize their lives and to help them live as independently as possible in the community. With over 100 locations throughout South and North Eastern Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strength and choice.
We are seeking a full time Intensive Case Manager to work in our Behavioral Health Services Division, to ensure that all individuals receive the services they need to live, learn, work and socialize in the local community. As well as identify, provide and maintain regular supports to the clients and to assure continuity of care. Responsibilities to help participants accomplish this goal include the following:
- Provide a continuous flow of services, in compliance with contract and Agency regulations.
- Ensure the delivery, flow, design and availability of appropriate services for clients.
- Participate in the development and refinement of individual rehabilitation plans incorporating social, educational, vocational, self-care and residential skills and objectives; complete Functional Assessment with clients; provide guidance and review accessibility of services; update and amend plan as client negotiates
through the system. - Assess and identify gaps in service delivery and recommend alternative action plans.
- Participate in the resolution of crisis situations; assist with identifying key individuals and resources that can provide direct support and/or immediate intervention
during a crisis situation. - Submit accurate documentation and related information, on a timely basis. Document all contacts, movement, growth, transfers and overall progression through the
system, in accordance with funding source regulations.
Requirements
- B.A/B.S. degree in Human Services/Social Science, Healthcare or a related field and 3 years of MH direct care experience; or any combination of experience, education or training that would provide the level of knowledge. skill and ability required.
- Very good communication skills.
- Detail oriented.
- Ability to work independently and as part of a focused team.
- Knowledgeable of computers, Microsoft Outlook, Word and the Internet required.
- Knowledge of electronic health record systems a plus.
- Ability to meet established direct care service expectations including documentation of the services.
Scope:
- Frequent talking and listening
- Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients.
- Must be available for local travel and possess a valid Driver's license.
- Possess manual dexterity and fine motor skills.
- May require crisis intervention to emergency situations.
- Must be available for scheduled emergency on-call service and will be required to carry a beeper during regularly scheduled working hours and scheduled on-call service.
- Must have the ability to meet productivity.
Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more.
Qualifications
Education Required
Bachelors or better in Human Services or related field.
Bachelors or better in Social Services or related field.
Experience
Required
3 years:
Mental Health Experience
Licenses & Certifications
Required
Driver's license
Horizon House, Inc. is an Equal Opportunity Employer