Clinical Case Manager

Outreach is a Christian community service organization providing counseling, case management, youth development, older adult service, and community development. For 50 years, Outreach has changed the lives of thousands of individuals, children, youth, and families in DuPage County, IL, and we are seeking to hire a diverse staff of highly competent professional employees to pursue Outreach's mission to restore hope and provide opportunities for people to become all that God intends them to be. 
 

Outreach is hiring a full-time Clinical Case Manager at Outreach Wheaton to provide comprehensive case management services to individuals and families in the Wheaton, Winfield, and Glen Ellyn communities. This role offers the opportunity to make a lasting impact by helping residents navigate crises, achieve stability, and connect with local resources, faith communities, and supportive networks. 

Benefits & Compensation

• $55,000- $65,000 /annually.  
• Paid vacation, agency holidays, sick days, and wellness days. 
• Health, Dental, and Vision Insurance. Life insurance, short-term, and long-term disability insurance. 
• 403(b) retirement plan. 
• Employee Assistance Program and Employee Discount. 
• Mission-driven environment that fosters personal development.
   

Responsibilities

• Conduct thorough client assessments to identify strengths, needs, and barriers. 
• Develop individualized, goal-oriented service plans to promote housing, employment, and overall well-being. 
• Provide advocacy and connect clients with community resources and social service supports. 
• Administer and track client assistance funds in accordance with agency and funding guidelines. 
•  Partner with the Outreach Counseling Center to deliver wrap-around case management services. 
• Collaborate with local churches through the Churches United for Hardship Assistance (CUHA) network to provide holistic client support. 
• Prepare quarterly impact reports for church partners and maintain accurate documentation for agency records. 
• Facilitate connections between clients and local faith communities when appropriate. 
• Participate in community coalitions, trainings, and agency meetings to strengthen partnerships and service delivery. 
• Ensure compliance with all grant, documentation, and evaluation requirements. 

Requirements

• Master’s degree and clinical license in social work or related field (LCSW or LCPC). 
• Proven success as a case manager and clinician, preferably with under-resourced populations. 
• Strong communication, advocacy, and administrative skills with attention to detail. 
• Ability to work independently and collaboratively within multidisciplinary teams and church partners. 
• Commitment to trauma-informed care, justice, and cultural humility. 
• Proficiency in Microsoft Outlook, Word, and Excel. 
• Valid Illinois driver’s license, reliable transportation, and safe driving record. 
• Bilingual (Spanish/English) skills strongly preferred. 
• A commitment to Outreach's Statement of Mission & Faith.

Outreach complies with all applicable state and federal laws pertaining to nondiscrimination in employment, including nondiscrimination on the basis of race, color, sex, national origin, age, and disability. As a religious organization, Outreach reserves the right to make employment decisions based on its religious identity, as permitted by state and federal law.