Youth Services Manager

Job Description Legal Name of Agency: Central City Neighborhood Partners Position Title: Youth Services Manager (Westlake and Koreatown FamilySource Center) Reports to: Director of Family and Youth Services Hours and Benefits: This is a full-time, in-person position offering a rate of $28 per hour, with a commitment of 40 hours per week. The position offers a comprehensive benefits package, including medical and dental insurance, vacation, paid holidays, and sick leave. ORGANIZATIONAL/PROGRAM BACKGROUND: Central City Neighborhood Partners (CCNP) was established in 1994 and incorporated as a formal non-profit collaborative in 2000 to address the socio-economic conditions impacting low-income families living in the City of Los Angeles, with a focus on Westlake and surrounding communities. and expanding to Koreatown in 2024. With the mission of catalyzing partnerships to systemically address the multiple challenges facing low-income families, CCNP works with its partners to help families create pathways to financial security and economic opportunity through our FamilySource Center (FSC) program, financial asset-building programs and other signature programs. Position Summary: The Youth Services Manager is responsible for overseeing the implementation and ongoing administration and development of CCNP Westlake and Koreatown FamilySource Centers College Corner program and overall youth services programs to ensure that contractual goals are met (FSC/Westlake and FSC/ Koreatown). The Youth Services Manager will supervise staff assigned to the youth programs and interns. As it relates to the College Corner, the manager will ensure that middle and high school students are provided with tutoring, homework assistance and college preparatory activities with the goal of preparing youth to graduate from high school and qualify for post-secondary education. Through an integrated service delivery model, the Youth Services manager will work closely with the student’s Case Manager and the FSC’s LAUSD Pupil Service Attendance Counselor to provide students with academic and college preparatory activities to support their educational goals. The Youth Services manager will serve as the direct linkage between youth and all CCNP youth programs. Youth Services Manager will perform a broad range of duties spanning the full employment cycle, including, but not limited to Youth internships, Volunteer activities, Youth Leadership Program, and providing expert counsel, support and/or monitoring of the following: 1. Oversee the FSC’s College Corner and Pueblo Unido Project, which serves as a hub of academic support, mentoring, and resources for students; 2. Oversee youth services staff and foster an environment that encourages teamwork and creative problem solving 3. Ensure the Youth Services program offers a variety of services that achieve the mission and vision of the organization and the City of Los Angeles Housing and Community Investment Department (HCIDLA) contract objectives 4. Attend regular management meetings and outside meetings as required 5. Coordinate and develop outreach regularly to local middle and high schools 1 | Page Central City Neighborhood Partners –Youth Services Manager 12.19.2024 6. Responsible for ensuring that Youth program remain relevant and engaging 7. Responsible for ensuring a minimum of youth participants are actively enrolled in services provided and ensure academic achievement outcomes based on yearly contract goals 8. Utilize the LAUSD student educational assessment to develop lessons plans; 9. Supervise the college corner team with their group and individual tutoring in English and math; 10. Oversee and coordinate peer support/tutoring groups; 11. Provide a robust menu of workshops that include: study skills, student success strategies, SAT/ACT prep and financial education 12. Research and identify financial aid resources including scholarships, federal work study and AB540 financial support 13. Update and incorporate resources for the college corner 14. Execute and Monitor college field trips and special events within L.A. County and outside of L.A. County; 15. Support, attend and engage students in the annual Cash for College events; 16. Assist students in navigating the college admissions process and completion of the Free Application for Federal Student Aid (FAFSA); 17. Maintain accurate academic records and document follow-up efforts a. Student files b. Academic achievement plan c. Student attendance d. Student progress 18. Provide extended learning opportunities in mathematics, language arts and A-G courses over the summer; 19. Ensure to collaborate with key staff including case managers, LAUSD pupil service attendance counselors, partners and local schools, 20. Collaborate with GRYD and YouthSource providers for referrals and internships; 21. Prepare information for monthly reporting for both programs; 22. Attend and actively participate in team meetings, in-service trainings, staff development meetings and all required FSC meetings and trainings; 23. Participate in the planning and coordination of yearly events for youth and their families, including potluck dinners and dances, summer camp, community resource fairs and holiday events; and 24. Represent the organization and program in community meetings and volunteers 25. Additional tasks, projects and responsibilities as assigned by supervisor and executive leadership. QUALIFICATIONS AND EXPERIENCE: 1. Must possess strong leadership qualities and have the ability to function as a team player; 2. Strong organizational skills and ability to hold others accountable for work performance 3. Ability to plan and implement lesson plans; 4. Prior academic tutoring experience preferred; 5. Proven ability to assist students with academic assignments; 6. A working knowledge of high school A-G requirements, SAT/ACT, FAFSA, college applications, EOP and community college transfer requirements highly preferred; 2 | Page Central City Neighborhood Partners –Youth Services Manager 12.19.2024 7. Knowledge of undocumented student resources including AB540, the California Dream Act and DACA; 8. Ability to maintain appropriate, professional boundaries and confidentiality; 9. Strong organizational and verbal/written communication skills; 10. Excellent work ethic and proven ability to multitask; 11. Hands-on experience working with the public and individuals with various cultural and economic backgrounds and abilities; 12. Must be able to establish and maintain a trusting and productive working relationship with program students, their parents and staff; and 13. Friendly, dependable and flexible. Must be able to work a flexible schedule, including weekends; performs other assigned duties in a timely and efficient manner. 14. The ability to read, write and speak in English and Spanish is required, given that many of the targeted families are monolingual in Spanish. Cultural sensitivity is required. 15. Operational knowledge of the Internet and web-related technologies; Microsoft Office (Word, Excel, and PowerPoint); Windows Operating System. 16. Ability to manage databases and reporting systems in order to produce a variety of written reports EDUCATION/LICENSE REQUIREMENTS: 1. Required Bachelor's degree from an accredited college or university. 2. CPR certification Other Requirements ● Successfully pass all post offer, pre-employment screening requirements, including criminal background check, and provide proof of eligibility to work in the United States. ● TB Certificate ● Full COVID-19 Vaccination ● Must have a valid California Driver’s License, liability insurance and access to an automobile in good working conditions; ● Must be available to work until 8 p.m. at least once per week; weekends and evenings as needed COVID-19 Vaccine required for all employees Central City Neighborhood Partners has implemented a mandatory vaccination policy effective October 1, 2021 requiring COVID-19 vaccinations for all employees (with approved religious and medical accommodations). At present, an individual is deemed “fully vaccinated” when that person has received, either the single-dose COVID-19 vaccine Pfizer or Moderna. As a condition of employment, employees must submit official COVID-19 vaccine documentation. Physical Requirements 1. To perform this job the individual must be able to carry out all essential functions satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. 3 | Page Central City Neighborhood Partners –Youth Services Manager 12.19.2024 2. Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend. 3. Must be able to speak and hear well. 4. Good vision is imperative. 5. Occasionally required to stoop, kneel, crouch or crawl. 6. Employee will be required to lift and/or move up to 25 pounds without assistance Expectations for All Central City Neighborhood Partners Staff Candidates for employment at a CCNP, regardless of position, will consistently demonstrate the following: 1. Unwavering belief in and commitment to fulfill the mission of Central City Neighborhood Partners. 2. Deep commitment to the success of all families and Youth 3. Commitment to excellence and high standards -- for self, families, and colleagues. 4. Continuous learning by engaging in reflection, self-assessment, and individual professional development. 5. Use of data to inform decisions and drive continuous improvement. 6. Ability to thrive as a member of a collaborative team. 7. Self-motivation and initiative with solutions-oriented disposition. 8. Ability to develop respectful relationships with the families we serve marked by sensitivity to the families cultural and socioeconomic characteristics. 9. Excellent oral and written communication skills. 10. Ability to effectively handle challenging situations 11. Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches. 12. Regular, punctual attendance and professional appearance. Central City Neighborhood Partners (CCNP) is an Equal Employment Opportunity Employer It is the established policy of Central City Neighborhood Partners (CCNP) to provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin (including possessing a driver’s license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. CCNP also prohibits discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Employee:_________________________________________________ Date_____________________