Care Management Associate

Care Management Associate 

MaineHealth

Portland, ME

Are you ready to be the heartbeat of patient transitions? At MaineHealth, we’re looking for a compassionate, detail-oriented Care Management Associate to support our care teams at Maine Medical Center in Portland, Maine, and help patients navigate their healthcare journey with confidence and clarity. 

The Care Management Associate communicates with the treatment team, patients, and families, and even external colleagues like the PCP, post-acute providers, and insurance companies. Become a master of discharge dispositions and bring joy to patients and representatives by delivering crucial information from Medicare, Observation, and Denials letters. Need a lift? No problem! Facilitate transportation arrangements like a pro. Dive into the world of payer information and relay important issues to the care manager or social worker. Plus, share vital info with insurance companies as directed. Finally, conquer the E-discharge realm by entering and executing sage transmissions of patient medical records. Join us on this thrilling journey and be the hero of transitions!

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Associate’s Degree or three years of medical experience preferred. 

2. License/Certifications: N/A 

3. Experience: One year of experience in a healthcare setting preferred. Experience with community resources or insurance companies preferred

Why Join MaineHealth?

• Work at Maine Medical Center, Maine’s top hospital (U.S. News & World Report).
• Sign-On Bonus: Up to $2,000
• Be part of the largest healthcare provider in Northern New England.
• Enjoy benefits that support your life today and your goals tomorrow—flexible work policies, paid parental leave, student loan assistance, and more.

About MaineHealth:

MaineHealth is a not-for-profit integrated health system whose vision is, “Working together so our communities are the healthiest in America.” MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis, and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at mainehealth.org

At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever-changing, needs.

With a career at any of the MaineHealth locations, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care for team members. We believe in fostering a work environment of strong commitment, compassionate caring, and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.

MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability, or veteran status.