Store Brand Ambassador

The Store Ambassador (Brand Specialist) plays a critical role in building Lindberg brand awareness, driving product sales, and executing the Nutrition Center's community engagement programs. This multifaceted role blends marketing, customer service, retail operations, and field event execution. The ideal candidate is enthusiastic about health and wellness, highly organized, proactive, and thrives both independently and in team settings.  This position is responsible for executing promotional events, managing vendor and local partnerships, leveraging digital assets, and enhancing customer focus through in-store and outdoor initiatives. The Store Ambassador also supports day-to-day store operations and ensures exceptional customer service at every touchpoint.

Responsibilities:

Brand Advocate & Customer Engagement
•    Act as a passionate advocate for the Lindberg brand and all company-owned labels (Lindberg, Fitness Labs, Piping Rock, etc.).
•    Provide outstanding customer service with an energetic, knowledgeable presence.
•    Promote in-store campaigns, contests, and special incentives.
•    Share creative ideas and performance feedback with supervisors to support continuous improvement.
•    Work closely with marketing to develop localized engagement strategies.

Nutrition Center Program & Community Outreach
•    Lead Nutrition Center activities and vendor programs with excellence and consistency.
•    Schedule and manage vendor participation for educational and promotional events.
•    Utilize all digital assets (e.g., social media, in-store displays, email campaigns) to maximize reach and customer engagement.
•    Actively seek out and cultivate new local partnerships to expand brand awareness and customer acquisition.
•    Organize sampling events at local businesses and high-traffic community areas.
•    Report monthly event calendar updates and metrics to the Store Manager and team.
•    Encourage associate participation in community and in-store events.

Outdoor Events & Health-Focused Campaigns
•    Set up, organize, and transport materials and equipment for outdoor promotional and wellness events.
•    Create visually engaging, educational nutritional displays that align with campaign themes.
•    Represent the brand professionally and knowledgeably at all public-facing events.
•    Support monthly health and nutrition-themed outreach campaigns in partnership with internal and external stakeholders.

Customer Service Excellence
•    Greet and acknowledge every customer with warmth and professionalism.
•    Educate customers about product benefits and recommend complementary top sellers.
•    Actively listen to customer needs and offer personalized health and wellness solutions.
•    Maintain knowledge of all loyalty programs and assist customers in enrollment.
•    Collaborate with the store team to ensure merchandising excellence and in-stock availability.

Qualifications
•    1–2 years of experience in retail promotions, brand advocacy, or event marketing.
•    Proven ability to work independently and manage multiple priorities with minimal supervision.
•    Strong organizational skills and time management ability.
•    Excellent verbal and written communication; able to present clearly and persuasively.
•    High level of initiative, creativity, and problem-solving skills.
•    Energetic, positive, and passionate about wellness and nutrition.
•    Experience building relationships with vendors and diverse community groups.
•    Previous experience with outreach or community event coordination is a plus.

Key Skills for Success
•    Independent self-starter with strong follow-through.
•    Detail-oriented with the ability to prioritize tasks effectively.
•    Collaborative team player who can also take ownership of individual projects.
•    Clear communicator and creative thinker.
•    Results-driven with a passion for growing customer loyalty and driving traffic.

Role’s Physical Requirements
•    Must be able to lift and carry up to 50 lbs.
•    Must be able to stand and move for up to 8 hours.
•    Must be comfortable working in a fast-paced and physically demanding environment.
•    Ability to transport and set up promotional materials off-site and in various weather conditions.

We proudly offer: Medical, Dental, Vision, 401K with Company Match, Pet insurance and more!

We reward the hard work of our team members with fun and exciting company events, Summer Picnic, Festive Packages, Holiday Celebrations, and associate referral bonuses!

Founded in 2011, Piping Rock Health Products has gone on to win Long Island’s Top Workplaces Award 7 years in a row & securing the spot as Top Supplement Manufacturing Company 2024 by Food Business Review! Supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates. Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products. We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.

We are drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.

Piping Rock Health Products, INC. is an Equal Opportunity Employer.