318-25 Information Technology Assistant

DEFINITION: Under the close supervision of an employee in the information technology area other supervisory official in a state department, agency, institution, state college, or in a local government agency, assists in the implementation and maintenance of computing components such as desktop PCs, laptops, tablets, cellular devices, printers, and other peripheral devices; performs the most basic and most repetitive levels of help desk responsibilities; performs entry level data entry or lookup responsibilities; performs other related duties as required.

NOTE: Please provide a copy of your high school or college transcript. Failure to do so may result in disqualification for this position.
 

REQUIREMENTS:
 

Successful completion of four (4) high school courses in computer programming, web design, data security, ethical matters in computer science, global impact of advancements in computer science, animation, robotics, computer repair, graphic design, app development, media technology, or any related information technology area.
 

OR
 

Successful completion of a one (1) year technological training program in the operation of computers.
 

OR
 

One (1) year of experience in computer operator work involving the operation of computers and peripheral equipment, systems analysis and programming, scheduling, technical support, and/or computer operations in the data processing field.

OR
 

One (1) year of equivalent experience and/or training as determined by the hiring authority.
 

RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one’s transcripts from a recognized evaluation service at the time of submission by the above closing date. Failure to do so may result in your ineligibility.

LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

                                                                      IMPORTANT NOTICES 

EMPLOYEE BENEFITS: The Department of Children and Families provides many employee benefits, including but not limited to: 

• Alternative Workweek Program* 

• Deferred Compensation 

• Health, Dental and Life Insurance 

• Flexible and Health Spending Accounts 

• Pension 

 • Telework* 

• Public Service Loan Forgiveness 

• Benefit Leave (Vacation, Sick, Administrative Leave) 

• 13 Paid Holidays 

*Pursuant to Department policy, procedures and/or guidelines

PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

SAME APPLICANTS: If you are applying under the NJ “SAME” program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml,  email: CSCSAME@csc.nj.gov,  or call CSC at (609) 292-4144, option 3. 

RE-EMPLOYMENT LISTS: Applicable special re-employment list established as a result of a layoff will be used before any appointments are made. 

UNIT SCOPE: Any appointments made from postings which involve movement between unit scopes may result in a forfeiture of rights to any promotional list in a former unit scope. A complete list of DCF unit scopes can be found here DCF_UNIT_SCOPE_LIST_11.15.2024.xlsb. 

RESIDENCY: Effective 9/1/11, NJ PL 70 (NJ First Act), requires all State employees to reside in New Jersey, unless exempted under the law, or current employees who live out-of-state and do not have a break-in service of more than 7 calendar days, as they are “grandfathered.” New employees or current employees who were not grandfathered and who live out-of-state have one year after the date of employment to relocate their residence to New Jersey or request an exemption. Current employees who reside in NJ must retain NJ residency, unless he/she obtains an exemption. Employees who fail to meet the residency requirements or obtain an exemption will be removed from employment.