Family Services Supervisor II - Adult Services

Family Services Supervisor II – Adult Services

Social Services

Hiring Range: $79,088 - $92,928

Deadline: 11:59 p.m. June 29, 2025

Customer Experience: It’s Our Business, It’s Our Passion.

The Chesterfield-Colonial Heights Department of Social Services is seeking an experienced professional to provide leadership and program oversight to an Adult Services/Adult Protective Services team of Family Services Specialists responsible for an array of adult services to include responding to allegations of adult abuse, neglect and exploitation.  We are searching for the ideal candidate who will lead the team using a strengths-based and solution-focused approach in all aspects of leadership and program oversight. 

What You Do and How You Do It:

The Family Services Supervisor II works to coach and train staff to achieve performance excellence; manages change and facilitates adjustments necessary for the team to embrace changes in practice and program policies and procedures. As the supervisor, you’ll assign, review and evaluate staff’s work and plan and develop policies and processes that ensure efficient workflow and ongoing program development.

The Family Services Supervisor II reviews and evaluates service effectiveness using data and various program evaluation methods. This includes interpreting policies and programs to other agencies and the public, developing collaborative relationships and resources in the community and applying knowledge of Virginia Adult Services/Adult Protective Services policies. In this role, you will also assist in budget preparation, monitoring program expenditures, maintaining records, preparing reports, handling after hours crises and performing other work as required. 

Here's What You Need:

• Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
• Considerable experience in assigned program area/human services programs and completion of required training programs.
• Supervisory experience or work experience in a leadership role as duties include delegation of work, training of staff, performance evaluation, discipline, and hiring.
• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
• Or an equivalent combination of training and experience which provides the required knowledge, skills, and abilities

We’re Looking for Ideal Candidates Who Have:

• Experience compiling reports, correspondence, narrative of case management and grant proposals.
• Excellent organizational, time management, oral/written communication, interpersonal, public relations and supervisory skills.
• Knowledge and ability to apply social work principles and Virginia policies in adult services, adult protective services, and other applicable programs.
• Ability to demonstrate exceptional critical thinking and decision-making skills.
• Computer competency required; proficiency in AS/APS preferred.
• Ability to interpret laws, policies and regulations related to human services.

Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.  Pre-employment drug testing, FBI criminal background check and education/degree verification required. 

This position is considered Critical Safety Sensitive and is subject to random drug and alcohol testing. The use of medical marijuana for this position is prohibited.

This position is part of a supervisory team for Emergency Shelter during times of natural disaster, reporting to shelter duty as required.

Chesterfield County offers an attractive benefits package. As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience. Those incentives apply to individuals who possess: a Masters or Bachelor’s Degree in Social Work, Masters in Human Services, LCSW, completion of COVLC new worker training or are Bilingual (English/Spanish or American Sign Language).

Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?

A Chesterfield County application is required and must be submitted online by deadline. Visit chesterfield.gov/careers to view instructions and to complete and submit an application. (804) 748-1551

An Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion